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Erschienen in:
Tracing the Roots of the Organizational Benefits of IT Services Kapitel lesen Erstes Kapitel lesen

2017 | OriginalPaper | Buchkapitel

Blockchain Technology as an Enabler of Service Systems: A Structured Literature Review

verfasst von : Stefan Seebacher, Ronny Schüritz

Erschienen in: Exploring Services Science

Verlag: Springer International Publishing

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Abstract

Blockchain technology is expected to revolutionize the way transactions are performed, thereby affecting a vast variety of potential areas of application. While expectations are high, real world impact and benefit are still unclear. To be able to assess its impact, the first structured literature review of peer-reviewed articles is conducted. As blockchain technology is centered around a peer-to-peer network, enabling collaboration between different parties, the service system is chosen as unit analysis to examine its potential contribution. We have identified a set of characteristics that enable trust and decentralization, facilitating the formation and coordination of a service system.

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Vorheriges Kapitel Tracing the Roots of the Organizational Benefits of IT Services
Nächstes Kapitel FabLabs as Platforms for Digital Fabrication Services: A Literature Analysis
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Metadaten
Titel
Blockchain Technology as an Enabler of Service Systems: A Structured Literature Review
verfasst von
Stefan Seebacher
Ronny Schüritz
Copyright-Jahr
2017
Buch
Exploring Services Science

Print ISBN: 978-3-319-56924-6

Electronic ISBN: 978-3-319-56925-3

Copyright-Jahr: 2017

DOI
https://doi.org/10.1007/978-3-319-56925-3_2