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2015 | OriginalPaper | Buchkapitel

Business Process Management: Potentials and Challenges of Driving Innovation

verfasst von : Theresa Schmiedel, Jan vom Brocke

Erschienen in: BPM - Driving Innovation in a Digital World

Verlag: Springer International Publishing

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Abstract

Business process management (BPM) is fundamental for organizational competitiveness. In the last decades, BPM has evolved from a technology-focused into a holistic and principle-oriented discipline concerned with efficient and effective business processes. However, the emerging digital age requires rethinking the role of BPM in organizations. On the one hand, we identify opportunities of BPM as a driver of innovation that institutionalizes digital technologies in business processes. On the other hand, we also recognize opportunities to, in turn, innovate BPM. Overall, we identify both opportunities and challenges of BPM when it comes to innovation in the digital age. Based on these insights, we provide an outlook on the chapters of this book which may guide both the research and practice of BPM in driving innovation in a digital world.

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Nächstes Kapitel Business Process Innovation as an Enabler of Proactive Value Chains

Chesborough, H., Vanhaverbeke, W., & West, J. (2006). Open innovation: Researching a new paradigm. Oxford: Oxford University Press.

Dumas, M., & Maggi, F. M. (2015). Enabling process innovation via deviance mining and predictive monitoring. In J. vom Brocke & T. Schmiedel (Eds.), Business process management: Driving innovation in digital world. Berlin: Springer.

Fichman, R. G., Dos Santos, B. L., & Zheng, Z. (2014). Digital innovation as a fundamental and powerful concept in the information systems curriculum. Management Information Systems Quarterly, 38(2), 329–354.

Günther, C., Rinderle-Ma, S., Reichert, M., Van der Aalst, W. M. P., & Recker, J. (2008). Using process mining to learn from process changes in evolutionary systems. International Journal of Business Process Integration and Management, 3(1), 61–78.CrossRef

Hammer, M. (2010). What is business process management? In J. vom Brocke & M. Rosemann (Eds.), Handbook on business process management: Introduction, methods and information systems (Vol. 1, pp. 3–16). Berlin: Springer.CrossRef

Kemsley, S. (2015). Emerging technologies in BPM. In J. vom Brocke & T. Schmiedel (Eds.), Business process management: Driving innovation in a digital world. Berlin: Springer.

Leimeister, J. M., Huber, M., Bretschneider, U., & Krcmar, H. (2009). Leveraging crowdsourcing: Activation-supporting components for IT-based ideas competition. Journal of Management Information Systems, 26(1), 197–224.CrossRef

Mclaughlin, D. (2013, June 17). More mobile devices than people by the end of 2013 – Is your business prepared? Cisco Blog.

Müller, O., Schmiedel, T., Gorbacheva, E., & vom Brocke, J. (2014). Toward a typology of business process management professionals: Identifying patterns of competences through latent semantic analysis. Enterprise Information Systems, 8, 1–31.CrossRef

Recker, J. (2015). Evidence-based business process management: Using digital opportunities to drive organizational innovation. In J. vom Brocke & T. Schmiedel (Eds.), Business process management: Driving innovation in a digital world. Berlin: Springer.

Rosemann, M., & de Bruin, T. (2005, February). Application of a holistic model for determining BPM maturity. BPTrends, 1–21.

Rosemann, M., & vom Brocke, J. (2015). The six core elements of business process management. In J. vom Brocke & M. Rosemann (Eds.), Handbook on business process management. Introduction, methods and information systems (Vol. 1, pp. 105–124). Berlin: Springer.CrossRef

Schmiedel, T., vom Brocke, J., & Uhl, A. (2015). Operational excellence. In A. Uhl & L. Gollenia (Eds.), Digital enterprise transformation (pp. 207–230). Farnham: Gower.

Schmiedel, T., vom Brocke, J., & Recker, J. (2013). Which cultural values matter to business process management? Results from a global Delphi study. Business Process Management Journal, 19(2), 292–317.CrossRef

Seidel, S. (2011). Toward a theory of managing creativity-intensive processes: A creative industries study. Information Systems and e-Business Management, 9(4), 407–446.CrossRef

Smith, H., & Fingar, P. (2004, July). Process management maturity models. BPTrends, 1–5.

Tumbas, S., Schmiedel, T., & vom Brocke, J. (2015). Characterizing multiple institutional logics for innovation with digital technologies. Proceedings of the 48th Annual Hawaii International Conference on System Sciences (HICSS), Kauai, Hawaii.

Utterback, J. M., & Abernathy, W. (1975). A dynamic model of product and process innovation. Omega, 33(4), 639–655.CrossRef

vom Brocke, J., Debortoli, S., Müller, O., & Reuter, N. (2014). How in-memory technology can create business value: Insights from the Hilti case. Communications of the Association for Information Systems, 34(1), 151–167.

vom Brocke, J., Petry, M., & Gonser, T. (2012). Business process management. In A. Uhl & L. Gollenia (Eds.), The handbook of business transformation management. Gower: Farnham.

vom Brocke, J., Riedl, R., & Léger, P.-M. (2013). Application strategies for neuroscience in information systems design science research. Journal of Computer Information Systems, 53(3), 1–13.

vom Brocke, J., & Rosemann, M. (Eds.). (2015). Handbook on business process management (2nd ed.). Berlin: Springer.

vom Brocke, J., Schmiedel, T., Recker, J., Trkman, P., Mertens, W., & Viaene, S. (2014). Ten principles of good business process management. Business Process Management Journal, 20(4), 530–548.CrossRef

Titel: Business Process Management: Potentials and Challenges of Driving Innovation
verfasst von: Theresa Schmiedel
Jan vom Brocke
Verlag: Springer International Publishing
Buch: BPM - Driving Innovation in a Digital World
Print ISBN: 978-3-319-14429-0

Electronic ISBN: 978-3-319-14430-6

Copyright-Jahr: 2015
DOI: https://doi.org/10.1007/978-3-319-14430-6_1

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