2015 | OriginalPaper | Buchkapitel
Calculation: Communicating Standards
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This chapter looks at how leaders can communicate the standards they require from their employees. Leaders who favor calculation are constantly communicating proper standards in the working environment. They do this in a variety of ways. For instance, a manager implicitly communicates his or her standards by modeling the behavior they expect of others. Calculators are not shy about setting targets for others to accomplish. Once these targets are established, calculators are inclined to review those targets and provide feedback. Modeling behavior, setting targets and reviewing targets are three critical elements involved in communicating standards and expectations.