Skip to main content
Fachgebiete
Automobil + Motoren Bauwesen + Immobilien Business IT + Informatik Elektrotechnik + Elektronik Energie + Nachhaltigkeit Finance + Banking Management + Führung Marketing + Vertrieb Maschinenbau + Werkstoffe Versicherung + Risiko
DE
EN
Themenseiten
Organisationspsychologie Projektmanagement Marketing Smart Manufacturing
Bücher
Zeitschriften
Weitere Formate
Podcasts Webinare Technik Webinare Wirtschaft Kongresse Veranstaltungskalender Awards
Jetzt Einzelzugang starten
Zugang für Unternehmen
Referenzkunden
MTZ-Fachkongress

Antriebe und Energiesysteme von morgen


Austausch von Automobil- und Energiewirtschaft

Am 14./15. Mai geht es in Chemnitz um die Mobilitätswende durch Elektro- und Wasserstofffahrzeuge.
Erweiterte Suche
Anmelden
nach oben
Erschienen in:
An X-ray of ICISO Portrayed Through the Lens of Actor-Network Theory Kapitel lesen Erstes Kapitel lesen

2016 | OriginalPaper | Buchkapitel

Characterisation of an Electronic Booking System in the National Health Service: A Semiotic Perspective

verfasst von : Sanjayan Solangasenathirajan, Keiichi Nakata

Erschienen in: Socially Aware Organisations and Technologies. Impact and Challenges

Verlag: Springer International Publishing

Einloggen

Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.

search-config
loading …

Abstract

The NHS in England comprises multiple organisations, systems and actors working in co-ordination to deliver healthcare to the population. Transfers of care from primary care organisations is facilitated by an electronic booking system that is provided nationally, and utilised regionally and locally. The success of such system is dependent on the co-operation of actors and organisations in the health economy in affecting its impact and usefulness. Such a system can be seen as an ‘artefact’ where multiple worlds collide. The theory of boundary objects is approached from a critical realist paradigm to conceptualise the role of the focal system. Organisational semiotics is used to provide an analytical method to interpret the behaviours and perceptions surrounding the artefact. Understanding of these factors provides recognition of the tensions in adoption of the system. Implementation and expert use of systems considering these invisible factors can benefit from greater intellectual buy in and value co-creation.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Jetzt informieren

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

Jetzt informieren

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Jetzt informieren
Vorheriges Kapitel Analysis and Representation of Illocutions from Electronic Health Records
Literatur
1.
Clegg, C., Shepherd, C.: The biggest computer programme in the world…ever!: time for a change in mindset? J. Inf. Technol. 22(3), 212–221 (2007)CrossRef
2.
Schmidt, K., Bannon, L.: Taking CSCW seriously. Comput. Support. Coop. Work (CSCW) 1(1–2), 7–40 (1992)CrossRef
3.
Stamper, R.K.: Information in Business and Administrative Systems. Wiley, New York (1973)
4.
Star, S.L., Griesemer, J.R.: Institutional ecology, “translations”, and boundary objects: amateurs and professionals in Berkeley’s Museum of Vertebrate Zoology, 1907–39. Soc. Stud. Sci. 19, 387–420 (1989)CrossRef
5.
Suchman, L.A.: Human-Machine Reconfigurations: Plans and Situated Actions. Cambridge University Press, Cambridge, New York (2007)
6.
Fischer, G., Reeves, B.N.: Creating success models of cooperative problem solving. In: Baecker, R.M., et al. (eds.) Readings in Human-Computer Interaction: Toward the Year 2000, pp. 822–831 (1995)
7.
Wenger, E.: Communities of Practice: Learning, Meaning, and Identity. Cambridge University Press, Cambridge, New York (1998)CrossRef
8.
Star, S.L.: This is not a boundary object: reflections on the origin of a concept. Sci. Technol. Hum. Values 35(5), 601–617 (2010)CrossRef
9.
Yakura, E.K.: Charting time: timelines as temporal boundary objects. Acad. Manag. J. 45(5), 956–970 (2002)CrossRef
10.
Briers, M., Chua, W.F.: The role of actor-networks and boundary objects in management accounting change: a field study of an implementation of activity-based costing. Acc. Organ. Soc. 26(3), 237–269 (2001)CrossRef
11.
Arias, E., et al.: Transcending the individual human mind - creating shared understanding through collaborative design. ACM Trans. Comput. Hum. Interact. 7, 84–113 (2000)MathSciNetCrossRef
12.
Sapsed, J., Salter, A.: Postcards from the edge: local communities, global programs and boundary objects. Organ. Stud. 25(9), 1515–1534 (2004)CrossRef
13.
Levina, N., Vaast, E.: The emergence of boundary spanning competence in practice: implications for implementation and use of information systems. MIS Quart. 29(2), 335–363 (2005)
14.
Howard-Grenville, J.A., Carlile, P.R.: The incompatibility of knowledge regimes: consequences of the material world for cross-domain work. European J. Inf. Syst. 15(5), 473–485 (2006)CrossRef
15.
Carlile, P.R.: Transferring, translating, and transforming: an integrative framework for managing knowledge across boundaries. Organ. Sci. 15(5), 555–568 (2004)CrossRef
16.
Carlile, P.R.: A pragmatic view of knowledge and boundaries: boundary objects in new product development. Organ. Sci. 13(4), 442–455 (2002)CrossRef
17.
Akkerman, S.F., Bakker, A.: Boundary crossing and boundary objects. Rev. Educ. Res. 81(2), 132–169 (2011)CrossRef
18.
Star, S.L.: This is not a boundary object: reflections on the origin of a concept. Sci. Technol. Hum. Values 35(5), 601–617 (2010)CrossRef
19.
Greenhalgh, T., Stones, R., Swinglehurst, D.: Choose and book: a sociological analysis of resistance to an expert system. SSM Soc. Sci. Med. 104, 210–219 (2014)CrossRef
20.
Peltu, M., Eason, K., Clegg, C.: How a Sociotechnical Approach Can Help NPfIT Deliver Better NHS Patient Care. BCS online, Sociotechnical Group (2008)
21.
Schmidt, K.: Cooperative Work and Coordinative Practices Contributions to the Conceptual Foundations of Computer Supported Cooperative Work (CSCW). Springer, London, New York (2011)CrossRef
22.
Mingers, J., Willcocks, L.: An integrative semiotic framework for information systems: the social, personal and material worlds. Inf. Organ. 24, 48–70 (2014)CrossRef
23.
Edgley, A., et al.: Critical realist review: exploring the real, beyond the empirical. J. Furth. High. Educ. 40, 316–330 (2014)CrossRef
24.
Stamper, R.K.: Organisational semiotics: informatics without the computer? In: Liu, K., et al. (eds.) Information, Organisation and Technology: Studies in Organisational Semiotics, pp. 115–171. Springer, Boston (2001)CrossRef
25.
Deschamps, J.P., Nelson, B.: Innovation Governance: How Top Management Organizes and Mobilizes for Innovation. Wiley, Hoboken (2014)
Metadaten
Titel
Characterisation of an Electronic Booking System in the National Health Service: A Semiotic Perspective
verfasst von
Sanjayan Solangasenathirajan
Keiichi Nakata
Copyright-Jahr
2016
Buch
Socially Aware Organisations and Technologies. Impact and Challenges

Print ISBN: 978-3-319-42101-8

Electronic ISBN: 978-3-319-42102-5

Copyright-Jahr: 2016

DOI
https://doi.org/10.1007/978-3-319-42102-5_25

Premium Partner

    Bildnachweise