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Erschienen in:
Human Work Interaction Design: An Overview Kapitel lesen Erstes Kapitel lesen

2015 | OriginalPaper | Buchkapitel

Contextual Personas as a Method for Understanding Digital Work Environments

verfasst von : Åsa Cajander, Marta Larusdottir, Elina Eriksson, Gerolf Nauwerck

Erschienen in: Human Work Interaction Design. Work Analysis and Interaction Design Methods for Pervasive and Smart Workplaces

Verlag: Springer International Publishing

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Abstract

The role of IT at the workplace has changed dramatically from being a tool within the work environment to include all aspects of social and private life. New workplaces emerge where IT becomes more and more divergent, embedded and pervasive. These new aspects of IT at work need to be addressed with new or adapted human centred activities. This paper present and discuss a modified version of personas called contextual personas developed to better address the new working life. The contextual personas were developed using contextual inquiry, and focus groups as well as argumentative design. From the process of developing the contextual personas we learned that they are indeed a promising tool to understand the new work situations, and especially the holistic view of IT at work as they bring the whole working-life of the personas into focus. Finally, we discuss in what way the contextual personas could give developers extended understanding of the users’ future office work environment.

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Vorheriges Kapitel Human Work Interaction Design of the Smart University
Nächstes Kapitel The Work and Workplace Analysis in an Elderly Centre for Agility Improvement
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Metadaten
Titel
Contextual Personas as a Method for Understanding Digital Work Environments
verfasst von
Åsa Cajander
Marta Larusdottir
Elina Eriksson
Gerolf Nauwerck
Copyright-Jahr
2015
Buch
Human Work Interaction Design. Work Analysis and Interaction Design Methods for Pervasive and Smart Workplaces

Print ISBN: 978-3-319-27047-0

Electronic ISBN: 978-3-319-27048-7

Copyright-Jahr: 2015

DOI
https://doi.org/10.1007/978-3-319-27048-7_10

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