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Erschienen in:
2013 | OriginalPaper | Buchkapitel
Cost and Benefit of Outsourcing
verfasst von : Konstantinos Tzanakakis
Erschienen in: The Railway Track and Its Long Term Behaviour
Verlag: Springer Berlin Heidelberg
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Outsourcing can bring a certain amount of benefit to the organization. Outsourcing also has advantages and disadvantages. Thus, careful consideration is required before making decisions about introducing outsourcing.
In some countries (United Kingdom, Netherlands) routine maintenance is fully contracted out. In the Netherlands, for example, this maintenance is contracted out to contractors by so-called “output process contracts”. In these contracts a precise description is given of what is wanted with respect to quality. Contractors are responsible to achieve this quality. The Dutch rail Infrastructure Manager does not tell the contractors how to carry out the maintenance, but evaluates the quality by several modern measuring instruments, and by monitoring and analysing disturbances. This means that in these countries the contractors are responsible for the diagnosis of routine maintenance [77].