2012 | OriginalPaper | Buchkapitel
Cross Enterprise Collaboration in Multi-Sourcing Service Engagements
verfasst von : Hamid R. Motahari-Nezhad
Erschienen in: Business Process Management Workshops
Verlag: Springer Berlin Heidelberg
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This talk discusses the challenges of enabling and supporting cross enterprise collaboration (CEC) from a technology perspective. We use the collaboration requirements of multiple service providers in the context of multi-sourcing service engagements as an exemplary scenario to study this problem. We provide a conceptual model for examining CEC from various stakeholders’ perspectives, collaboration at the business process level and technology enablement requirements at different level of the stack. Finally, we present a vision and technical architecture for offering the technology support to facilitate cross enterprise collaboration, offered as a service (called CEC as a Service).