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2013 | OriginalPaper | Buchkapitel

Cultivating Collective Intelligence in Online Groups

verfasst von : Anita Williams Woolley, Nada Hashmi

Erschienen in: Handbook of Human Computation

Verlag: Springer New York

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Abstract

With the increasing presence of online groups in so many sectors of our lives, it becomes more and more important to understand what influences the performance of these collectives. However, historically, research to measure and thereby improve performance for online groups has produced disparate conclusions. In this chapter, we propose enhancing the performance by cultivating collective intelligence in online groups—a new way of conceptualizing and measuring collective performance. We describe recent research on collective intelligence, and develop a framework for thinking about how processes critical to collective intelligence can be enhanced in online groups through the use of collaboration tools. In conclusion, we encourage researchers to explore and fine-tune these tools as a means of continuing to enhance the collective intelligence of online groups.

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Metadaten
Titel
Cultivating Collective Intelligence in Online Groups
verfasst von
Anita Williams Woolley
Nada Hashmi
Copyright-Jahr
2013
Verlag
Springer New York
DOI
https://doi.org/10.1007/978-1-4614-8806-4_56

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