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2019 | OriginalPaper | Buchkapitel

Current Trends in B2C E-Commerce Logistics – A Content Analysis

verfasst von : Christian Straubert, Björn Asdecker, Immanuel Zitzmann

Erschienen in: Logistics Management

Verlag: Springer International Publishing

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Abstract

In the B2C e-commerce market, logistics plays a crucial role, not only as a cost factor, but also as a major success factor for the firms. It is therefore important for e-tailers to know which trends in B2C e-commerce logistics are considered to be the way forward. This also has implications for the directions of future research.

We present a systematic content analysis of 87 non-scientific, practice-oriented articles published on the internet. This results in a comprehensive overview of the trends currently being discussed in B2C e-commerce logistics. An additional correlation/association analysis reveals important relationships between the trends.

A total of 36 trends were identified. Overall, the trend towards faster deliveries was most frequently mentioned in the articles. Followed by more transparency across the processes (track-and-trace), logistics cooperation/outsourcing and more (smaller) urban warehouses.

To the best of our knowledge, this is the first scientific paper that systematically examines current trends in B2C e-commerce logistics practice. The results of this article can serve as an impetus for a variety of research questions, some of which we will touch upon in the course of this article.

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Titel: Current Trends in B2C E-Commerce Logistics – A Content Analysis
verfasst von: Christian Straubert
Björn Asdecker
Immanuel Zitzmann
Verlag: Springer International Publishing
Buch: Logistics Management
Print ISBN: 978-3-030-29820-3

Electronic ISBN: 978-3-030-29821-0

Copyright-Jahr: 2019
DOI: https://doi.org/10.1007/978-3-030-29821-0_9

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