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Erschienen in:

2017 | OriginalPaper | Buchkapitel

Design Support System for Sightseeing Tours

verfasst von : Jun Hirota, Kazuya Oizumi, Toshiki Mizushima, Tatsunori Hara, Kazuhiro Aoyama

Erschienen in: Serviceology for Smart Service System

Verlag: Springer Japan

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Abstract

The Japanese government has initiatives on promoting tourism. To fulfill various needs of tourists from many countries, sightseeing tours need to have large variations. This demands productivity improvement. Among others, determination of a sequence among tourist attractions is challenging due to its contextual feature. This paper proposes a design support method for service sequences. Network-structured models are employed to visualize the relationships among tourist attractions in three aspects: place, time, and content. Tour designs are evaluated using a simulation that incorporates multiple stakeholders. The usefulness of the proposed method is discussed via a case study with a prototype system.

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Vorheriges Kapitel A Creed for Service Designers

Nächstes Kapitel Service Data Model in Design Support System for Sightseeing Tours

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10.

Jun Hirota, Ogiwara Yosike, Toshiki Mizushima, Kazuya Oizumi, and Kazuhiro Aoyama, Travelers in tourism, travel company, proposed sightseeing tour design that takes into account the effect relationship of tourism resource provider, Annual Conference of the D&S in JSME (2013)

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Kazuya Oizumi, Yohei Meguro, CX Wu, and Kazuhiro Aoyama, Supporting system for tour lineup based on tour service modeling, In Proceedings of CIRP IPS Conference 2012, CIRP (2012), pp. 257–262

12.

Yosuke Ogiwara, Kazuhiro Aoyama, Kazuya Oizumi, and CX Wu, Tourism design information description model to design support sightseeing tours, Service Society of the 1st National Convention (2013)

13.

Toshiki Mizushima, Jun Hirota, Kazuya Oizumi, and Kazuhiro Aoyama, Tourism structure definition of tourism resources information in the design support system of tour, Annual Conference of the D&S in JSME (2014)

Titel: Design Support System for Sightseeing Tours
verfasst von: Jun Hirota
Kazuya Oizumi
Toshiki Mizushima
Tatsunori Hara
Kazuhiro Aoyama
Verlag: Springer Japan
Buch: Serviceology for Smart Service System
Print ISBN: 978-4-431-56072-2

Electronic ISBN: 978-4-431-56074-6

Copyright-Jahr: 2017
DOI: https://doi.org/10.1007/978-4-431-56074-6_6

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