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Erschienen in:
Assessing Process Fit in ERP Implementation Projects: A Methodological Approach Kapitel lesen Erstes Kapitel lesen

2017 | OriginalPaper | Buchkapitel

Designing Anonymous Collaboration in Computer-Supported Organizational Participation

verfasst von : Thomas Wagenknecht, Olga Levina, Christof Weinhardt

Erschienen in: Designing the Digital Transformation

Verlag: Springer International Publishing

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Abstract

Voicing one’s opinion, especially when it is not in conjunction with the opinion of the senior management, can be difficult in organizational contexts. Thus, platform facilitators in organizational participation processes might want to grant their users a way to communicate anonymously. However, this might have adverse effects, such as hoax and foul language. In this study, we describe the rigorous design process, evaluation and instantiation of an artifact that allows the postings of opinions and issues concerning the strategic and operational decisions in a public organization without revealing the identity of the author. Building on a thorough literature review and the involvement of key stakeholder groups allowed us to design and realize an artifact that mitigates the negative effects, while supporting reticent employees and those in fear of their superiors to speak their mind. We discuss both theoretical and practical implications.

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Vorheriges Kapitel Empathic Avatars in Stroke Rehabilitation: A Co-designed mHealth Artifact for Stroke Survivors
Nächstes Kapitel User Evaluation of Hand Gestures for Designing an Intelligent In-Vehicle Interface
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Metadaten
Titel
Designing Anonymous Collaboration in Computer-Supported Organizational Participation
verfasst von
Thomas Wagenknecht
Olga Levina
Christof Weinhardt
Copyright-Jahr
2017
Buch
Designing the Digital Transformation

Print ISBN: 978-3-319-59143-8

Electronic ISBN: 978-3-319-59144-5

Copyright-Jahr: 2017

DOI
https://doi.org/10.1007/978-3-319-59144-5_6

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