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2016 | OriginalPaper | Buchkapitel
4. Domain III: Stakeholder Engagement
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Abstract
We have spoken about stakeholders dozens of times since the beginning of this book, and we will continue to do so in the following chapters. Such is the relevance and significance of stakeholders that this whole chapter is dedicated to aspects of stakeholder engagement as it pertains to Agile projects. Since projects are commissioned for the benefit of stakeholders, stakeholder satisfaction is a key objective for the project team. Irrespective of whether the other project constraints are met or not, stakeholder (e.g., customer) satisfaction or lack of it could translate into success or failure of a project. The most dominating stakeholder is the customer or the user of the software product being built by the Agile professionals, so a majority of the chapter is devoted to understanding how to engage them in project affairs from start to finish.