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In this chapter, the authors introduce the third component of momentum in their Leadership OS model—empowerment. Using both their own and previous research, they describe the social and neural underpinnings of empowerment and the functions it plays in a leaders’ Operating System—how it affects people’s performance. They introduce a case study (Gerry Anderson at DTE Energy) showing the role and importance of empowerment in a leaders’ OS. They then describe practical techniques leaders can use to increase the degree to which their OS enables and supports empowerment. Finally, they introduce a checklist leaders can use to test the extent people experience empowerment in their OS.
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- Chapter 15
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