2012 | OriginalPaper | Buchkapitel
Evaluation of E-government Systems with Cognitive Mapping Simulation
verfasst von : Eunsung Lee
Erschienen in: Computer Applications for Communication, Networking, and Digital Contents
Verlag: Springer Berlin Heidelberg
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E-Government system performance must be measured by an exporting company prior to implementation in other countries. However, it is extremely difficult to perform this task due to the existence of a large number of factors to consider and analyze. The motivation of this study was to propose a new method to reduce this difficulty in measuring e-Government system performance. We adopted a cognitive mapping approach for this purpose, where a set of relevant factors that affect e-Government system performance were collected and the causal relationships among them were identified and analyzed to investigate the equilibrium results given certain input conditions. The e-Government system used for handling intellectual property in South Korea was used as a test-bed. Experiment results revealed that cognitive mapping simulation can yield statistically sound and practically rich results.