nach oben

Erschienen in:

2017 | OriginalPaper | Buchkapitel

Expanding Sociotechnical Systems Theory Through the Trans-disciplinary Lens of Complexity Theory

verfasst von : Lisa Troyer

Erschienen in: Transdisciplinary Perspectives on Complex Systems

Verlag: Springer International Publishing

Einloggen

Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.

search-config

KI-gestützte Suche

Aus

Abstract

This chapter reviews insights on complex sociotechnical systems theory and proposes that the theory can benefit by adopting and extending concepts and methods from complexity theory. Such expansion will better inform organizational analysis in the context of complex systems engineering. Sociotechnical systems theory integrates an understanding of group dynamics with an appreciation for the technical environment in which organizational work is carried out, pointing to the complex interdependencies among social dynamics and technical systems. This chapter will review sociotechnical systems theory and suggest extensions drawing on well-established research on the social psychology of groups, as well as contemporary research from network science, and emerging frameworks from epidemiological and sociophysics research to provide a more comprehensive perspective on complex systems. An explicit integration of complexity theory and sociotechnical systems theory reveals new strategies to enhance modeling and understanding of complex social and technical interdependencies that impact systems engineering.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

über 102.000 Bücher
über 537 Zeitschriften

aus folgenden Fachgebieten:

Automobil + Motoren
Bauwesen + Immobilien
Business IT + Informatik
Elektrotechnik + Elektronik
Energie + Nachhaltigkeit
Finance + Banking
Management + Führung
Marketing + Vertrieb
Maschinenbau + Werkstoffe
Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Jetzt informieren

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

über 67.000 Bücher
über 390 Zeitschriften

aus folgenden Fachgebieten:

Automobil + Motoren
Bauwesen + Immobilien
Business IT + Informatik
Elektrotechnik + Elektronik
Energie + Nachhaltigkeit
Maschinenbau + Werkstoffe

Jetzt Wissensvorsprung sichern!

Jetzt informieren

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

über 67.000 Bücher
über 340 Zeitschriften

aus folgenden Fachgebieten:

Bauwesen + Immobilien
Business IT + Informatik
Finance + Banking
Management + Führung
Marketing + Vertrieb
Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Jetzt informieren

Vorheriges Kapitel Additive Manufacturing: A Trans-disciplinary Experience

Nächstes Kapitel On Complementarity and the Need for a Transdisciplinary Approach in Addressing Emerging Global Health Issues

In a provocative alternative to the framework on human and social biases set forth in this section, Manuse and Sniezek [13] suggest that the very notion of “complexity” itself reflects a deep-rooted assumption, or mental construction, regarding work and engineering that generate biases in how system design is approached.

Hester, P. T., Akpinar-Elci, M., Shaeffer, J. M., & Shaeffer, M. B. (2016). On complementarity and the need for a transdisciplinary approach in addressing emerging global health issues. In F.-J. Kahlen, S. Flumerfelt, & A. Alves (Eds.), Interdisciplinary perspectives on complex systems. Heidelberg: Springer.

von Bertalanffy, L. (1956). General systems theory. In L. von Beralanffy & A. Rapoport (Eds.), General systems: Yearbook of the society for the advancement of general systems theory (Vol. 1, pp. 1–10). Ann Arbor, MI: The Society.

Emery, F. E., & Trist, E. L. (1965). The causal texture of organizational environments. Human Relations, 18, 21–32.CrossRef

Lewin, Kurt. (1947). Frontiers in group dynamics. Human Relations, 1, 5–41; 2, 143–153.

Taylor, F. W. (1911). The principles of scientific management. New York: Harper.

Mayo, E. (1945). The social problems of an industrial civilization. Boston: Graduate School of Business Administration, Harvard University.

Roethlisberger, F. J., & Dickson, W. J. (1939). Management and the worker. Cambridge, MA: Harvard University Press.

Trist, E. L. (1981). The evolution of sociotechnical systems as a conceptual framework & as an action research program. In A. H. Van de Ven & W. F. Joyce (Eds.), Perspectives on organization design & behavior (pp. 19–75). New York: Wiley Interscience.

Scott, W. R. (1998). Organizations: Rational, natural, & open systems (4th ed.). Upper Saddle River, NJ: Prentice-Hall.

10.

Bion, W. R. (1961). Experiences in groups. London: Tavistock Publications.CrossRef

11.

Trist, E. L., & Bamforth, K. (1951). Some social & psychological consequences of the longwall method of coal getting. Human Relations, 4, 3–38.CrossRef

12.

Levy, D. L. (2000). Applications & limitations of complexity theory in organization theory & strategy. In J. Rabin, G. J. Miller, & W. Bartley Hildreth (Eds.), Handbook of strategic management (2nd ed., pp. 67–87). New York: Marcel Dekker.

13.

Manuse, J. E., & Sniezek, B. (2016). On the perception of complexity and its implications. In F.-J. Kahlen, S. Flumerfelt, & A. Alves (Eds.), Interdisciplinary perspectives on complex systems. Heidelberg: Springer.

14.

Kramer, R. M., & Brewer, M. B. (1986). Social group identity and the emergence of cooperation in resource conservation dilemmas. In H. Wilke, C. Rutte, & D. M. Messick (Eds.), Experimental studies of social dilemmas (pp. 205–234). Frankfurt: Peter Lang Publishing Company.

15.

Turner, J. C., & Oakes, P. (1986). The significance of the social identity concept for social psychology with reference to individualism. Interactionism and Social Influence, British Journal of Social Psychology, 25, 237–252.CrossRef

16.

Janis, I. L. (1972). Victims of groupthink. Boston: Houghton-Mifflin.

17.

Hermann, A., & Rammall, H. G. (2010). The grounding of the ‘flying bank’. Management Decision, 48, 1048–1062.CrossRef

18.

Eaton, J. (2001). Management communication: The threat of groupthink. Corporate Communication, 6, 183–192.CrossRef

19.

Berger, J., Cohen, B. P., & Jr, M. Z. (1972). Status characteristics & social interaction. American Sociological Review, 37, 241–255.CrossRef

20.

Ridgeway, C. (1988). Gender differences in task groups: A status & legitimacy account. In M. Webster & M. Foschi (Eds.), Status generalization: New theory & research (pp. 188–206). Stanford, CA: Stanford University Press.

21.

Cohen, E. G., & Roper, S. (1972). Modifications of interracial interaction disability: An application of status characteristics theory. American Sociological Review, 37, 643–665.CrossRef

22.

Jr Webster, M., & Driskell, J. E. (1983). Physical attractiveness as status. American Journal of Sociology, 43, 220–236.CrossRef

23.

Silver, S. D., Cohen, B. P., & Troyer, L. (2000). Effects of status on the exchange of information in team decision-making: When teambuilding isn’t enough. In M. M. Beyerlin, D. A. Johnson, & S. T. Beyerlin (Eds.), Advances in interdisciplinary studies of work teams: Team development (Vol. 7, pp. 21–51). New York: Elsevier.

24.

Simon, H. A. (1976). Administrative behavior: A study of decision-making processes in administrative organization. New York: Free Press (orig. published 1947).

25.

Simon, H. A. (1991). Bounded rationality & organizational learning. Organization Science, 2, 125–134.CrossRef

26.

Tversky, A., & Kahneman, D. (1981). The framing of decisions & the psychology of choice. Science, 211, 453–458.CrossRef

27.

Kahneman, D. (2002). Maps of bounded rationality: A perspective on intuitive judgment & choice. Nobel Prize Lecture, December 8, 2002, Aula Magna, Stockholm University, Stockholm, Sweden.

28.

Kahneman, D., Knetsch, J. L., & Thaler, R. H. (1991). The endowment effect, loss aversion, & status quo bias. Journal of Economic Perspectives, 5, 193–206.CrossRef

29.

Weick, K. (1979). The social psychology of organizing (2nd ed.). Reading, MA: Addison-Wesley.

30.

Buckley, W. (1967). Sociology & modern systems theory. Englewood Cliffs, NJ: Prentice-Hall.

31.

Perrow, C. (1999). Normal accidents: Living with high-risk technologies (Rev. Orig. 1984). Princeton, NJ: Princeton University Press.

32.

Perrow, C. (2010). The meltdown was not an accident. In M. Lounsbury & P. M. Hirsch (Eds.), Markets on trial: The economic sociology of the U.S. financial crisis: Part A (Research in the sociology of organizations, Vol. 30, pp. 309–330). Bingley: Emerald Group Publishing.CrossRef

33.

Grieves, M., & Vickers, J. (2016). Digital twin: Mitigating unpredictable, undesirable emergent behavior in complex systems. In F.-J. Kahlen, S. Flumerfelt, & A. Alves (Eds.), Interdisciplinary perspectives on complex systems. Heidelberg: Springer.

34.

Walker, G., Stanton, N., Salmon, P., & Jenkins, D. (2007). A review of sociotechnical systems theory: A classic concept for new command & control paradigms. Somerset: Human Factors Integration Defence Technology Center.

35.

Baldwin, W. C., & Felder, W. N. (2016). Mathematical characterization of system-of-systems attributes. In F.-J. Kahlen, S. Flumerfelt, & A. Alves (Eds.), Interdisciplinary perspectives on complex systems. Heidelberg: Springer.

36.

Brummitt, C. D., D’Souza, R. M., & Leicht, E. A. (2011). Suppressing cascades of load in interdependent networks. Proceedings of the National Academy of Sciences of the United States of America, 109. doi: 10.1073/pnas.1110586109.

37.

D’Souza, R. M. (2013). Complex networks: A winning strategy for interdependence. Nature Physics, 9, 212–213.CrossRef

38.

West, B. J., Turalska, M., & Grigolini, P. (2014). Network of echoes: Imitation, innovation, & invisible leaders. Switzerland: Springer International Publishing.CrossRef

39.

Helbing, D. (Ed.). (2012). Social self-organization: Agent-based simulations & experiments to study emergent social behavior. Berlin: Springer. doi:10.1007/978-3-642-24004-1.

40.

Lanham, M. J., Morgan, G. P., & Carley, K. M. (2014). Social network modeling & agent-based simulation in support of crisis de-escalation. Systems, Man and Cybernetics: Systems, IEEE Transactions, 44, 103–110. doi:10.1109/TSMCC.2012.2230255.

41.

Moon, I.-C., Carley, K. M., & Kim, T. G. (2013). Modeling and simulating command and control for organizations under extreme situations. London: Springer.CrossRef

42.

Holt, S., Collopy, P., & Deturris, D. (2016). So it’s complex, why do I care? In F.-J. Kahlen, S. Flumerfelt, & A. Alves (Eds.), Interdisciplinary perspectives on complex systems. Heidelberg: Springer.

43.

Troyer, L., Watkins, G., & Silver, S. D. (2007). Time dependence in micro social interaction: An elaboration of information exchange theory & initial empirical test. Sociological Focus, 40, 161–181.CrossRef

44.

Berglund, P. A. (2011). An overview of survival analysis using complex sample data. Paper #338-2011, SAS Global Forum, Institute for Social Research, University of Michigan, Ann Arbor, MI.

45.

Pentland, A. (2014). Social physics: How good ideas spread—The lessons from a new science. New York: Penguin Press.

46.

Galam, S. (2012). Sociophysics: A physicist’s modeling of psycho-political phenomena (understanding complex systems). New York: Springer.CrossRef

Titel: Expanding Sociotechnical Systems Theory Through the Trans-disciplinary Lens of Complexity Theory
verfasst von: Lisa Troyer
Verlag: Springer International Publishing
Buch: Transdisciplinary Perspectives on Complex Systems
Print ISBN: 978-3-319-38754-3

Electronic ISBN: 978-3-319-38756-7

Copyright-Jahr: 2017
DOI: https://doi.org/10.1007/978-3-319-38756-7_7

Springer Professional

Abstract

Bitte loggen Sie sich ein, um Zugang zu Ihrer Lizenz zu erhalten.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Springer Professional "Technik"

Springer Professional "Wirtschaft"

Premium Partner