Features of the Use of Feedback in the Personnel Management System of a State-Owned Enterprise, Including transport enterprises

The article is dedicated to analysis of problems in applying the feedback method in current practices of human resources (HR) management functions of state-owned majors. The study discusses specific features of talent capacity of a state-owned enterprise. The main feedback paradox is phrased: on the one part, feedback improves stability in process management on account of using the knowledge of process flow in the past, and on the other part adds a certain portion of randomness to the process due to uncertainty in assessing occurred changes. Basic principles of feedback implementation at state-owned enterprises were defined. Mechanisms were discussed, making it possible to increase resilience in state-owned enterprise functioning, providing an extra method of inducing employees to discharge their responsibilities. Goals of introducing feedback mechanisms into the overall human resources management structure were defined. Key requirements to organizing feedback in the enterprise personnel management system were substantiated. Specific features of information received using the feedback were analyzed. Promising approaches towards the practice of feedback mechanisms implementation were outlined and reviewed: knowledge base, rotation, staff audit, enabling improvement of enterprise functioning stability, acceleration of innovative changes implementation in its activity, improvement of efficiency of control over staff activities and increase of staff security level.