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Erschienen in:
2009 | OriginalPaper | Buchkapitel
Fine-Grained Analysis of Web Tasks through Data Visualization
verfasst von : Gennaro Costagliola, Vittorio Fuccella
Erschienen in: Web Engineering
Verlag: Springer Berlin Heidelberg
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This paper presents an approach for monitoring several important aspects related to user behaviour during the execution of Web tasks. The approach includes the tracking of user interactions with the Web site and exploits visual data mining to highlight important information regarding Web application usage. In particular, our approach intends to be a
natural heir
of the approaches based on
clickstream
visualization, by integrating them with the visualization of page-level data and by improving them with the definition of ad-hoc
zoom
and
filter
operations. Furthermore, we present a theoretical framework to formally define our proposal. Lastly, in order to test the approach, a simple case-study for a particular practical usability evaluation has been carried out. To this aim, we built a prototypal system composed of a tracking tool, responsible for tracking user interactions and a visualization tool for task analysis.