Skip to main content
Erschienen in: Journal of Business Economics 8/2013

01.09.2013 | Original Paper

Flexible arrangements with the highly qualified workforce: antecedents and effects of different contract policies in knowledge-intensive firms

verfasst von: Uta Wilkens, Caroline Ruiner, Monika Küpper

Erschienen in: Journal of Business Economics | Ausgabe 8/2013

Einloggen

Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.

search-config
loading …

Abstract

It is the aim of this paper to emphasize the antecedents leading to flexible contract arrangements in comparison to standard employment, and the effects of different contract policies especially for flexible contracting with the highly qualified workforce in knowledge-intensive firms. So far, there are contradictory findings as to what contract arrangement can be considered as advantageous in this field. Our analysis is based on qualitative fieldwork in Germany, including ten company cases. We reveal three organizational types of contract policy: One type relies on permanent employment, another on independent contracting with freelancers and a third pursues a combination of both. We identified the way of generating and protecting knowledge as an antecedent of different contract policies of organizations in knowledge-intensive fields. Another finding is that the question of gaining positive or negative effects—for both standard and flexible contracting—especially depends on the embeddedness of the contract policy in a broader set of HR practices. Our analysis adds to former studies, as it specifies that flexible contracting with an independent workforce in knowledge-intensive work environments can be pursued if there is an efficient substitution for internal control mechanisms in terms of controlling knowledge channels.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Journal of Business Economics

From January 2013, the Zeitschrift für Betriebswirtschaft (ZfB) is published in English under the title Journal of Business Economics (JBE). The Journal of Business Economics (JBE) aims at encouraging theoretical and applied research in the field of business economics and business administration, promoting the exchange of ideas between science and practice.

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Literatur
Zurück zum Zitat Alewell D, Hauff S (2011) Make-or-buy decisions regarding temporary agency work—An empirical analysis of the decision process and expected effects. Int J Hum Resour Man 22:3127–3145CrossRef Alewell D, Hauff S (2011) Make-or-buy decisions regarding temporary agency work—An empirical analysis of the decision process and expected effects. Int J Hum Resour Man 22:3127–3145CrossRef
Zurück zum Zitat Alewell D, Martin S (2006) Transaktionskostenansatz und Personalwirtschaftslehre. Analyse zentraler Problemfelder und Präsentation von Lösungsansätzen. Z Manage 3:282–302 Alewell D, Martin S (2006) Transaktionskostenansatz und Personalwirtschaftslehre. Analyse zentraler Problemfelder und Präsentation von Lösungsansätzen. Z Manage 3:282–302
Zurück zum Zitat Atkinson J (1984) Manpower strategies for flexible organizations. Pers Man 16:28–31 Atkinson J (1984) Manpower strategies for flexible organizations. Pers Man 16:28–31
Zurück zum Zitat Barney J (1991) Firm resources and sustained competitive advantage. J Manage 17:99–129CrossRef Barney J (1991) Firm resources and sustained competitive advantage. J Manage 17:99–129CrossRef
Zurück zum Zitat Becker GS (1993) Human capital. University of Chicago Press, Chicago Becker GS (1993) Human capital. University of Chicago Press, Chicago
Zurück zum Zitat Blackler F (1995) Knowledge, knowledge work and organizations: an overview and interpretation. Organ Stud 16:1021–1046CrossRef Blackler F (1995) Knowledge, knowledge work and organizations: an overview and interpretation. Organ Stud 16:1021–1046CrossRef
Zurück zum Zitat Connelly CE, Gallagher DG (2004) Emerging trends in contingent work research. J Manage 30:959–983 Connelly CE, Gallagher DG (2004) Emerging trends in contingent work research. J Manage 30:959–983
Zurück zum Zitat Davis-Blake A, Uzzi B (1993) Determinants of employment externalization: a study of temporary workers and independent contractors. Admin Sci Quart 38:195–223CrossRef Davis-Blake A, Uzzi B (1993) Determinants of employment externalization: a study of temporary workers and independent contractors. Admin Sci Quart 38:195–223CrossRef
Zurück zum Zitat De Cuyper N, de Jong J, De Witte H, Isaksson K, Rigotti T, Schalk R (2008) Literature review of theory and research on the psychological impact of temporary employment: towards a conceptual model. Int J Manage Revs 10:25–51CrossRef De Cuyper N, de Jong J, De Witte H, Isaksson K, Rigotti T, Schalk R (2008) Literature review of theory and research on the psychological impact of temporary employment: towards a conceptual model. Int J Manage Revs 10:25–51CrossRef
Zurück zum Zitat Donnelly R (2006) How “free” is the free worker? An investigation into the working arrangements available to knowledge workers. Pers Rev 35:78–97CrossRef Donnelly R (2006) How “free” is the free worker? An investigation into the working arrangements available to knowledge workers. Pers Rev 35:78–97CrossRef
Zurück zum Zitat Eisenhardt KM (1989) Building theories from case study research. Acad Manage Rev 14:532–550 Eisenhardt KM (1989) Building theories from case study research. Acad Manage Rev 14:532–550
Zurück zum Zitat Glaser BG, Strauss AL (1967) The discovery of grounded theory: Strategies for qualitative research. Aldine, Chicago Glaser BG, Strauss AL (1967) The discovery of grounded theory: Strategies for qualitative research. Aldine, Chicago
Zurück zum Zitat Guest D (2004) Flexible employment contracts, the psychological contract and employee outcomes: an analysis and review of the evidence. Int J Manag Rev 5(6):1–19CrossRef Guest D (2004) Flexible employment contracts, the psychological contract and employee outcomes: an analysis and review of the evidence. Int J Manag Rev 5(6):1–19CrossRef
Zurück zum Zitat Gupta AK, Smith KG, Shalley CE (2006) The interplay between exploration and exploitation. Acad Manage J 49:693–706CrossRef Gupta AK, Smith KG, Shalley CE (2006) The interplay between exploration and exploitation. Acad Manage J 49:693–706CrossRef
Zurück zum Zitat Güttel WH, Konlechner SW (2009) Continuously hanging by a thread: managing contextually ambidextrous organizations. Schmalenbach Bus Rev 71:150–172 Güttel WH, Konlechner SW (2009) Continuously hanging by a thread: managing contextually ambidextrous organizations. Schmalenbach Bus Rev 71:150–172
Zurück zum Zitat Houseman SN (2001) Why employers use flexible staffing arrangements: evidence from an establishment survey. Ind Labor Relat Rev 55:149–170CrossRef Houseman SN (2001) Why employers use flexible staffing arrangements: evidence from an establishment survey. Ind Labor Relat Rev 55:149–170CrossRef
Zurück zum Zitat Kaiser S, Rössing I (2010) Die Nutzung externer Wissensarbeiter zwischen Exploration und Exploitation: eine qualitative Analyse. In: Stephan M, Kerber W (eds) „Ambidextrie“: Der unternehmerische Drahtseilakt zwischen Ressourcenexploration und -exploitation. Hampp, München/Mering, pp 161–183 Kaiser S, Rössing I (2010) Die Nutzung externer Wissensarbeiter zwischen Exploration und Exploitation: eine qualitative Analyse. In: Stephan M, Kerber W (eds) „Ambidextrie“: Der unternehmerische Drahtseilakt zwischen Ressourcenexploration und -exploitation. Hampp, München/Mering, pp 161–183
Zurück zum Zitat Kaiser S, Paubst R, Kampe T (2007) Externe Mitarbeiter. Erfolgreiches Management externer Professionals, Freelancer und Dienstleister. Linde, Wien Kaiser S, Paubst R, Kampe T (2007) Externe Mitarbeiter. Erfolgreiches Management externer Professionals, Freelancer und Dienstleister. Linde, Wien
Zurück zum Zitat Kalleberg AL (2000) Nonstandard employment relations: part-time, temporary and contract work. Annu Rev Sociol 26:341–365CrossRef Kalleberg AL (2000) Nonstandard employment relations: part-time, temporary and contract work. Annu Rev Sociol 26:341–365CrossRef
Zurück zum Zitat Kalleberg AL, Marsden PV (2005) Externalizing organizational activities: where and how US establishments use employment intermediaries. Socio-Econ Rev 3:389–416CrossRef Kalleberg AL, Marsden PV (2005) Externalizing organizational activities: where and how US establishments use employment intermediaries. Socio-Econ Rev 3:389–416CrossRef
Zurück zum Zitat Kunda G, Barley SR, Evans J (2002) Why do contractors contract? The experience of highly skilled technical professionals in a contingent labor market. Ind Labor Relat Rev 55:234–261CrossRef Kunda G, Barley SR, Evans J (2002) Why do contractors contract? The experience of highly skilled technical professionals in a contingent labor market. Ind Labor Relat Rev 55:234–261CrossRef
Zurück zum Zitat Lepak DP, Snell SA (1999) The human resource management architecture: toward a theory of human capital allocation and development. Acad Mange Rev 24:31–48 Lepak DP, Snell SA (1999) The human resource management architecture: toward a theory of human capital allocation and development. Acad Mange Rev 24:31–48
Zurück zum Zitat Lepak DP, Snell SA (2002) Examining the human resource architecture: the relationships among human capital, employment, and human resource configurations. J Manage 28:517–543 Lepak DP, Snell SA (2002) Examining the human resource architecture: the relationships among human capital, employment, and human resource configurations. J Manage 28:517–543
Zurück zum Zitat Locke K (2001) Grounded theory in management research. Sage, Thousand Oaks Locke K (2001) Grounded theory in management research. Sage, Thousand Oaks
Zurück zum Zitat Mallon M, Duberly J (2000) Managers and professionals in the contingent workforce. Hum Resour Manage J 10:33–47CrossRef Mallon M, Duberly J (2000) Managers and professionals in the contingent workforce. Hum Resour Manage J 10:33–47CrossRef
Zurück zum Zitat March JG (1991) Exploration and exploitation in organizational learning. Organ Sci 2:71–87CrossRef March JG (1991) Exploration and exploitation in organizational learning. Organ Sci 2:71–87CrossRef
Zurück zum Zitat Marler JH, Woodard Barringer M, Milkovich GT (2002) Boundaryless and traditional contingent employees: worlds apart. J Organ Behav 23:425–453CrossRef Marler JH, Woodard Barringer M, Milkovich GT (2002) Boundaryless and traditional contingent employees: worlds apart. J Organ Behav 23:425–453CrossRef
Zurück zum Zitat Marsden DW (1999) A theory of employment systems. Oxford University Press, New YorkCrossRef Marsden DW (1999) A theory of employment systems. Oxford University Press, New YorkCrossRef
Zurück zum Zitat Martin A (2002) Funktionsbedingungen der neuen Beschäftigungsverhältnisse—Eine verhaltenswissenschaftliche Analyse. Z Personalforsch 16:490–509 Martin A (2002) Funktionsbedingungen der neuen Beschäftigungsverhältnisse—Eine verhaltenswissenschaftliche Analyse. Z Personalforsch 16:490–509
Zurück zum Zitat Matusik SF, Hill CWL (1998) The utilization of contingent work, knowledge creation, and competitive advantage. Acad Manage Rev 23:680–697CrossRef Matusik SF, Hill CWL (1998) The utilization of contingent work, knowledge creation, and competitive advantage. Acad Manage Rev 23:680–697CrossRef
Zurück zum Zitat Mayrhofer W, Steyrer J, Meyer M, Strunk G, Schiffinger M, Iellatchitch A (2005) Graduates’ career aspirations and individual characteristics. Hum Resour Manage J 15:28–46 Mayrhofer W, Steyrer J, Meyer M, Strunk G, Schiffinger M, Iellatchitch A (2005) Graduates’ career aspirations and individual characteristics. Hum Resour Manage J 15:28–46
Zurück zum Zitat McLean Parks J, Kidder D, Gallagher D (1998) Fitting square pegs into round holes: mapping the domain of contingent work arrangements onto the psychological contract. J Organ Behav 19:697–730CrossRef McLean Parks J, Kidder D, Gallagher D (1998) Fitting square pegs into round holes: mapping the domain of contingent work arrangements onto the psychological contract. J Organ Behav 19:697–730CrossRef
Zurück zum Zitat Raeder S, Grote G (2005) Eigenverantwortung als Element eines neuen psychologischen Vertrages. Gruppendynamik Organ 36:207–219CrossRef Raeder S, Grote G (2005) Eigenverantwortung als Element eines neuen psychologischen Vertrages. Gruppendynamik Organ 36:207–219CrossRef
Zurück zum Zitat Redpath L, Hurst D, Devine K (2009) Knowledge workers, managers, and contingent employment relationships. Pers Rev 38:74–89CrossRef Redpath L, Hurst D, Devine K (2009) Knowledge workers, managers, and contingent employment relationships. Pers Rev 38:74–89CrossRef
Zurück zum Zitat Robinson SL, Kraatz MS, Rousseau DM (1994) Changing obligations and the psychological contract: a longitudinal study. Acad Manage J 37:137–152CrossRef Robinson SL, Kraatz MS, Rousseau DM (1994) Changing obligations and the psychological contract: a longitudinal study. Acad Manage J 37:137–152CrossRef
Zurück zum Zitat Rousseau DM (1989) Psychological and implied contracts in organizations. Empl Responsib Rights J 2:121–139CrossRef Rousseau DM (1989) Psychological and implied contracts in organizations. Empl Responsib Rights J 2:121–139CrossRef
Zurück zum Zitat Rousseau DM (1995) Psychological contracts in organizations: Understanding written and unwritten agreements. Sage, Thousand Oaks Rousseau DM (1995) Psychological contracts in organizations: Understanding written and unwritten agreements. Sage, Thousand Oaks
Zurück zum Zitat Rousseau DM (2004) Psychological contracts in the workplace: understanding the ties that motivate. Acad Manage Exec 18:120–127CrossRef Rousseau DM (2004) Psychological contracts in the workplace: understanding the ties that motivate. Acad Manage Exec 18:120–127CrossRef
Zurück zum Zitat Ruiner C, Wilkens U, Küpper M (2013) Patterns of organizational flexibility in knowledge-intensive firms—Going beyond existing concepts. Manag Rev, Special Issue “Theory and practice of flexible work: Organizational and individual perspectives.” (forthcoming) Ruiner C, Wilkens U, Küpper M (2013) Patterns of organizational flexibility in knowledge-intensive firms—Going beyond existing concepts. Manag Rev, Special Issue “Theory and practice of flexible work: Organizational and individual perspectives.” (forthcoming)
Zurück zum Zitat Shore LM, Tetrick LE (1994) The psychological contract as an explanatory framework in the employment relationship. In: Cooper C, Rousseau D (eds) Trends in organizational behavior. Wiley, New York, pp 91–109 Shore LM, Tetrick LE (1994) The psychological contract as an explanatory framework in the employment relationship. In: Cooper C, Rousseau D (eds) Trends in organizational behavior. Wiley, New York, pp 91–109
Zurück zum Zitat Stanworth C, Druker J (2006) Human resource solutions? Dimensions of employers’ use of temporary agency labour in the UK. Pers Rev 35:175–190CrossRef Stanworth C, Druker J (2006) Human resource solutions? Dimensions of employers’ use of temporary agency labour in the UK. Pers Rev 35:175–190CrossRef
Zurück zum Zitat Starbuck WH (1992) Learning by knowledge-intensive firms. J Manage Stud 29:713–740CrossRef Starbuck WH (1992) Learning by knowledge-intensive firms. J Manage Stud 29:713–740CrossRef
Zurück zum Zitat Storey J, Quintas P, Taylor P, Fowle W (2002) Flexible employment contracts and their implications for product and process innovation. Int J Hum Resour Man 13:1–18CrossRef Storey J, Quintas P, Taylor P, Fowle W (2002) Flexible employment contracts and their implications for product and process innovation. Int J Hum Resour Man 13:1–18CrossRef
Zurück zum Zitat Süß S, Kleiner M (2007) The psychological relationship between companies and freelancers: an empirical study of the commitment and the work-related expectations of freelancers. Manag Rev 18:251–270 Süß S, Kleiner M (2007) The psychological relationship between companies and freelancers: an empirical study of the commitment and the work-related expectations of freelancers. Manag Rev 18:251–270
Zurück zum Zitat Wilkens U (2004) Management von Arbeitskraftunternehmern. Psychologische Vertragsbeziehungen und Perspektiven für die Arbeitskräftepolitik in wissensintensiven Organisationen. DUV, Wiesbaden Wilkens U (2004) Management von Arbeitskraftunternehmern. Psychologische Vertragsbeziehungen und Perspektiven für die Arbeitskräftepolitik in wissensintensiven Organisationen. DUV, Wiesbaden
Zurück zum Zitat Wilkens U, Nermerich D (2011) “Love it, change it, or leave it”—Understanding highly-skilled flexible workers’ job satisfaction from a psychological contract perspective. Manag Rev 22:65–83 Wilkens U, Nermerich D (2011) “Love it, change it, or leave it”—Understanding highly-skilled flexible workers’ job satisfaction from a psychological contract perspective. Manag Rev 22:65–83
Zurück zum Zitat Williamson OE (1975) Markets and hierarchies: Analysis and antitrust implications. Free Press, New York Williamson OE (1975) Markets and hierarchies: Analysis and antitrust implications. Free Press, New York
Zurück zum Zitat Williamson OE (1993) Transaktionskostenökonomik. Lit, Münster Williamson OE (1993) Transaktionskostenökonomik. Lit, Münster
Zurück zum Zitat Wright PM, McMahan GC, McCormick B, Sherman WS (1998) Strategy, core competence, and HR involvement as determinants of HR effectiveness and refinery performance. Hum Resource Manage 37:17–29CrossRef Wright PM, McMahan GC, McCormick B, Sherman WS (1998) Strategy, core competence, and HR involvement as determinants of HR effectiveness and refinery performance. Hum Resource Manage 37:17–29CrossRef
Zurück zum Zitat Wright PM, Dunford BB, Snell SA (2001) Human resources and the resourced based view of the firm. J Manage 27:701–721CrossRef Wright PM, Dunford BB, Snell SA (2001) Human resources and the resourced based view of the firm. J Manage 27:701–721CrossRef
Metadaten
Titel
Flexible arrangements with the highly qualified workforce: antecedents and effects of different contract policies in knowledge-intensive firms
verfasst von
Uta Wilkens
Caroline Ruiner
Monika Küpper
Publikationsdatum
01.09.2013
Verlag
Springer Berlin Heidelberg
Erschienen in
Journal of Business Economics / Ausgabe 8/2013
Print ISSN: 0044-2372
Elektronische ISSN: 1861-8928
DOI
https://doi.org/10.1007/s11573-013-0673-5

Weitere Artikel der Ausgabe 8/2013

Journal of Business Economics 8/2013 Zur Ausgabe

Editorial

Editorial

Premium Partner