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Erschienen in:
2007 | OriginalPaper | Buchkapitel
Friendly Fire
Matthias Götz on the unfriendly character of friendliness design
Erschienen in: Manuscript
Verlag: Birkhäuser Basel
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1. That the best intentions sometimes have catastrophic consequences — which is the meaning of “friendly fire” — has been known through the ages; the sentence can even be quoted in Latin. However, this would certainly be understood as an unfriendly act towards the majority of contemporary readers, who do not understand Latin. “Friendly fire”, on the other hand, is understood by everyone — and that in itself has a friendly effect. “Well intended” is not always “well done”. This is particularly well demonstrated by well-intended design. For the user, all too friendly design is not just beneficial — nevertheless design has become a discipline that is predominantly friendly: user-friendly, reader-friendly, child-friendly, senior-citizen-friendly, and of course disabled-friendly. Ergonomics is also part of this general friendliness