Skip to main content
Erschienen in:
Buchtitelbild

2015 | OriginalPaper | Buchkapitel

1. From Crowdsourcing to the Use of Masscapital. The Common Perspective of the Success of Apple, Facebook, Google, Lego, TripAdvisor, and Zara

verfasst von : Fernando J. Garrigos-Simon, Yeamduan Narangajavana

Erschienen in: Advances in Crowdsourcing

Verlag: Springer International Publishing

Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.

search-config
loading …

Abstract

In the organizational arena, outsourcing processes and the creation of company networks are becoming obsolete in light of the new era of globalization. In the new framework, some mechanisms such as crowdsourcing, defined as outsourcing to the crowd, and essentially the capturing, management, or use of what we call “Masscapital,” defined as the capabilities of the mass relevant to the organization, are the answer to new changes. This chapter analyzes the importance of crowdsourcing and its evolution in the so-called management of “Masscapital” and looks at how they are becoming the new business model which is changing the arena of competition. This chapter explains how the most successful companies in the current business environment base their success on the use of what we call “Masscapital” and gives some recommendations about the use of space, time, and volume, in the success of its use as the key competitive factor for organizations.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Literatur
Zurück zum Zitat Avolio, B. J., Sosik, J. J., Kahai, S. S., & Baker, B. (2014). E-leadership: Re-examining transformations in leadership source and transmission. The Leadership Quarterly, 25(1), 105–131.CrossRef Avolio, B. J., Sosik, J. J., Kahai, S. S., & Baker, B. (2014). E-leadership: Re-examining transformations in leadership source and transmission. The Leadership Quarterly, 25(1), 105–131.CrossRef
Zurück zum Zitat Bayus, B. L. (2013). Crowdsourcing new product ideas over time: An analysis of the Dell IdeaStorm community. Management Science, 59, 226–244.CrossRef Bayus, B. L. (2013). Crowdsourcing new product ideas over time: An analysis of the Dell IdeaStorm community. Management Science, 59, 226–244.CrossRef
Zurück zum Zitat Becattini, G. (1990). The Marshallian industrial district as a socio-economic notion. In F. Pyke, G. Becattini, & W. Sengenberger (Eds.), Industrial districts and local economic regeneration (pp. 37–51). Geneva: International Institute for Labor Studies. Becattini, G. (1990). The Marshallian industrial district as a socio-economic notion. In F. Pyke, G. Becattini, & W. Sengenberger (Eds.), Industrial districts and local economic regeneration (pp. 37–51). Geneva: International Institute for Labor Studies.
Zurück zum Zitat Benkler, Y. (2006). The wealth of networks. New Haven, CT, USA: Yale University Press. Benkler, Y. (2006). The wealth of networks. New Haven, CT, USA: Yale University Press.
Zurück zum Zitat Boudreau, K. J., Lacetera, N., & Lakhani, K. R. (2011). Incentives and problem uncertainty in innovation contests: An empirical analysis. Management Science, 57(5), 843–863.CrossRef Boudreau, K. J., Lacetera, N., & Lakhani, K. R. (2011). Incentives and problem uncertainty in innovation contests: An empirical analysis. Management Science, 57(5), 843–863.CrossRef
Zurück zum Zitat Boudreau, K. J., & Lakhani, K. R. (2013). Using the crowd as an innovation partner. Harvard Business Review, 91, 61–69. Boudreau, K. J., & Lakhani, K. R. (2013). Using the crowd as an innovation partner. Harvard Business Review, 91, 61–69.
Zurück zum Zitat Brabham, D. C. (2008). Crowdsourcing as a model for problem solving: An introduction and cases. Convergence: The International Journal of Research into New Media Technologies, 14(1), 75–90. Brabham, D. C. (2008). Crowdsourcing as a model for problem solving: An introduction and cases. Convergence: The International Journal of Research into New Media Technologies, 14(1), 75–90.
Zurück zum Zitat Buhalis, D., Leung, D., & Law, R. (2011). eTourism: Critical information and technologies. In Y. Wang & A. Pizam (Eds.), Destination marketing and management: Theories and applications (pp. 205–224). Walling Ford, UK: CAB International.CrossRef Buhalis, D., Leung, D., & Law, R. (2011). eTourism: Critical information and technologies. In Y. Wang & A. Pizam (Eds.), Destination marketing and management: Theories and applications (pp. 205–224). Walling Ford, UK: CAB International.CrossRef
Zurück zum Zitat Ebner, W., Leimeister, J. M., Bretschneider, U., & Krcmar, H. (2010). Leveraging the wisdom of crowds: Designing an IT-supported ideas competition for an ERP Software Company. Information Systems, 49(89). Ebner, W., Leimeister, J. M., Bretschneider, U., & Krcmar, H. (2010). Leveraging the wisdom of crowds: Designing an IT-supported ideas competition for an ERP Software Company. Information Systems, 49(89).
Zurück zum Zitat Estellés-Arolas, E., & González-Ladrón-de-Guevara, F. (2012). Towards an integrated crowdsourcing definition. Journal of Information Science, 38(2), 189–200.CrossRef Estellés-Arolas, E., & González-Ladrón-de-Guevara, F. (2012). Towards an integrated crowdsourcing definition. Journal of Information Science, 38(2), 189–200.CrossRef
Zurück zum Zitat Fuller, J. (2010). Refining virtual co-creation from a consumer perspective. California Management Review, 52(2), 98–122.CrossRef Fuller, J. (2010). Refining virtual co-creation from a consumer perspective. California Management Review, 52(2), 98–122.CrossRef
Zurück zum Zitat Galdon, J. L., Garrigos-Simon, F. J., & Gil, I. (2015). Improving hotel industry processes through crowdsourcing techniques. In R. Egger, I. Gula, & D. Walcher (Eds.), Open tourism: Open innovation, crowdsourcing and co-creation challenging the tourism industry. Berlin: Springer. Galdon, J. L., Garrigos-Simon, F. J., & Gil, I. (2015). Improving hotel industry processes through crowdsourcing techniques. In R. Egger, I. Gula, & D. Walcher (Eds.), Open tourism: Open innovation, crowdsourcing and co-creation challenging the tourism industry. Berlin: Springer.
Zurück zum Zitat Garrigos-Simon, FJ. (2010). Interrelationships between professional virtual communities and social networks, and the importance of virtual communities in creating and sharing knowledge. In S. Dasgupta (Ed.), Social computing: Concepts, methodologies, tools, and applications (Vol. III). New York: Information Science Publishing. Garrigos-Simon, FJ. (2010). Interrelationships between professional virtual communities and social networks, and the importance of virtual communities in creating and sharing knowledge. In S. Dasgupta (Ed.), Social computing: Concepts, methodologies, tools, and applications (Vol. III). New York: Information Science Publishing.
Zurück zum Zitat Garrigos-Simon, F. J., Gil, I., & Narangajavana, Y. (2011). The impact of social networks in the competitiveness of the firms. In A. B. Beckford & J. P. Larsen (Eds.), Competitiveness: Psychology, production, impact and global trends. Hauppauge: Nova Science Publishers Inc. Garrigos-Simon, F. J., Gil, I., & Narangajavana, Y. (2011). The impact of social networks in the competitiveness of the firms. In A. B. Beckford & J. P. Larsen (Eds.), Competitiveness: Psychology, production, impact and global trends. Hauppauge: Nova Science Publishers Inc.
Zurück zum Zitat Garrigos-Simon, F. J., Lapiedra, R., & Barberá, T. (2012). Social networks and Web 3.0: Their impact on the management and marketing of organizations. Management Decision, 50(10), 1880–1889. Garrigos-Simon, F. J., Lapiedra, R., & Barberá, T. (2012). Social networks and Web 3.0: Their impact on the management and marketing of organizations. Management Decision, 50(10), 1880–1889.
Zurück zum Zitat Garrigos-Simon, F. J., Narangajavana, Y., & Galdón-Salvador, J. L. (2014). Crowdsourcing as a competitive advantage for new business models. Strategies in E-business (pp. 20–37). US: Springer. Garrigos-Simon, F. J., Narangajavana, Y., & Galdón-Salvador, J. L. (2014). Crowdsourcing as a competitive advantage for new business models. Strategies in E-business (pp. 20–37). US: Springer.
Zurück zum Zitat Kleemann, F., Voß, G. G., & Rieder, K. (2008). Un(der)paid innovators: The commercial utilization of consumer work through crowdsourcing. Science, Technology & Innovation Studies, 4(1), 5–26. Kleemann, F., Voß, G. G., & Rieder, K. (2008). Un(der)paid innovators: The commercial utilization of consumer work through crowdsourcing. Science, Technology & Innovation Studies, 4(1), 5–26.
Zurück zum Zitat Li, X., & Petrick, J. F. (2008). Tourism marketing in an era of paradigm shift. Journal of Travel Research, 46(3), 235–244.CrossRef Li, X., & Petrick, J. F. (2008). Tourism marketing in an era of paradigm shift. Journal of Travel Research, 46(3), 235–244.CrossRef
Zurück zum Zitat Narangajavana, Y., Garrigos-Simon, F. J., García, J. S., & Forgas-Coll, S. (2014). Prices, prices and prices: A study in the airline sector. Tourism Management, 41, 28–42.CrossRef Narangajavana, Y., Garrigos-Simon, F. J., García, J. S., & Forgas-Coll, S. (2014). Prices, prices and prices: A study in the airline sector. Tourism Management, 41, 28–42.CrossRef
Zurück zum Zitat Oldham, G., & Da Silva, D. (2015). The impact of digital technology on the generation and implementation of creative ideas in the workplace. Computers in Human Behavior, 42, 5–11.CrossRef Oldham, G., & Da Silva, D. (2015). The impact of digital technology on the generation and implementation of creative ideas in the workplace. Computers in Human Behavior, 42, 5–11.CrossRef
Zurück zum Zitat Parmigiani, A. (2007). Why do firms both make and buy? An investigation of concurrent sourcing. Strategic Management Journal, 28(3), 285–311.CrossRef Parmigiani, A. (2007). Why do firms both make and buy? An investigation of concurrent sourcing. Strategic Management Journal, 28(3), 285–311.CrossRef
Zurück zum Zitat Peppard, J., & Rylander, A. (2006). From value chain to value network: Insights for mobile operators. European Management Journal, 24(2–3), 128–141.CrossRef Peppard, J., & Rylander, A. (2006). From value chain to value network: Insights for mobile operators. European Management Journal, 24(2–3), 128–141.CrossRef
Zurück zum Zitat Peteraf, M. A. (1993). The cornerstone of the competitive advantage: A resource-based view. Strategic Management Journal, 14, 179–191.CrossRef Peteraf, M. A. (1993). The cornerstone of the competitive advantage: A resource-based view. Strategic Management Journal, 14, 179–191.CrossRef
Zurück zum Zitat Porter, M. (1980). Competitive strategy: Techniques for analyzing industries and competitors. New York: Free Press. Porter, M. (1980). Competitive strategy: Techniques for analyzing industries and competitors. New York: Free Press.
Zurück zum Zitat Porter, M. (1985). Competitive advantage. New York: Free Press. Porter, M. (1985). Competitive advantage. New York: Free Press.
Zurück zum Zitat Prahalad, C. K., & Hamel, G. (1990). The core competence of the corporation. Harvard Business Review, 68(3), 79–93. Prahalad, C. K., & Hamel, G. (1990). The core competence of the corporation. Harvard Business Review, 68(3), 79–93.
Zurück zum Zitat Prahalad, C. K., & Ramaswamy, V. (2004). Co-Creating unique value with customers. Strategy & Leadership, 32(3), 4–9.CrossRef Prahalad, C. K., & Ramaswamy, V. (2004). Co-Creating unique value with customers. Strategy & Leadership, 32(3), 4–9.CrossRef
Zurück zum Zitat Prpic, J., & Shukla, P. (2013). The theory of crowd capital. In System Sciences (HICSS), 46th Hawaii International Conference, IEEE (pp. 3505–3514). Prpic, J., & Shukla, P. (2013). The theory of crowd capital. In System Sciences (HICSS), 46th Hawaii International Conference, IEEE (pp. 3505–3514).
Zurück zum Zitat Pyke, F., & Sengenberger, W. (1992). Industrial districts and local economic regeneration. Geneva: International Institute for Labour Studies. Pyke, F., & Sengenberger, W. (1992). Industrial districts and local economic regeneration. Geneva: International Institute for Labour Studies.
Zurück zum Zitat Ranade, G., & Varshney, L. R. (2012). To crowdsource or not to crowdsource? In Workshops at the Twenty-Sixth AAAI Conference. Ranade, G., & Varshney, L. R. (2012). To crowdsource or not to crowdsource? In Workshops at the Twenty-Sixth AAAI Conference.
Zurück zum Zitat Rieder, K., & Voß, G. G. (2010). The working customer—An emerging new type of consumer. Psychology of Everyday Activity, 3(2), 2–10. Rieder, K., & Voß, G. G. (2010). The working customer—An emerging new type of consumer. Psychology of Everyday Activity, 3(2), 2–10.
Zurück zum Zitat Sigala, M. (2012a). Web 2.0 and customer involvement in new service development: A framework, cases and implications in tourism. In M. Sigala, E. Christou, U. Gretzel (Eds.), Web 2.0 in travel, tourism and hospitality: Theory, practice and cases (pp. 25–38). Farnham: Ashgate Publishers. Sigala, M. (2012a). Web 2.0 and customer involvement in new service development: A framework, cases and implications in tourism. In M. Sigala, E. Christou, U. Gretzel (Eds.), Web 2.0 in travel, tourism and hospitality: Theory, practice and cases (pp. 25–38). Farnham: Ashgate Publishers.
Zurück zum Zitat Sigala, M. (2012b). Social networks and customer involvement in new service development (NSD): The case of www.mystarbucksidea.com. International Journal of Contemporary Hospitality Management, 24(7), 966–990.CrossRef Sigala, M. (2012b). Social networks and customer involvement in new service development (NSD): The case of www.mystarbucksidea.com. International Journal of Contemporary Hospitality Management, 24(7), 966–990.CrossRef
Zurück zum Zitat Sullivan, E. (2010). A group effort: More companies are turning to the wisdom of the crowd to find ways to innovate. Marketing News, 44(2), 22–28. Sullivan, E. (2010). A group effort: More companies are turning to the wisdom of the crowd to find ways to innovate. Marketing News, 44(2), 22–28.
Zurück zum Zitat Von Hippel, E. (2005a). Democratizing innovation. Cambridge, MA: MIT Press. Von Hippel, E. (2005a). Democratizing innovation. Cambridge, MA: MIT Press.
Zurück zum Zitat Von Hippel, E. (2005b). Open source software projects as user innovation networks-no manufacturer required. In J. Feller, B. Fitzgerald, S. Hissam, & K. Lakhani (Eds.), Perspectives on free and open source software. Cambridge: MIT Press. Von Hippel, E. (2005b). Open source software projects as user innovation networks-no manufacturer required. In J. Feller, B. Fitzgerald, S. Hissam, & K. Lakhani (Eds.), Perspectives on free and open source software. Cambridge: MIT Press.
Metadaten
Titel
From Crowdsourcing to the Use of Masscapital. The Common Perspective of the Success of Apple, Facebook, Google, Lego, TripAdvisor, and Zara
verfasst von
Fernando J. Garrigos-Simon
Yeamduan Narangajavana
Copyright-Jahr
2015
DOI
https://doi.org/10.1007/978-3-319-18341-1_1

Premium Partner