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2017 | Buch

Introduction Kapitel lesen Erstes Kapitel lesen

Global Communication and Collaboration

Global Project Management, Global Sourcing, Cross-Cultural Competencies

verfasst von: Klaus-Dieter Gronwald

Verlag: Springer Berlin Heidelberg

Enthalten in: Springer Professional "Wirtschaft+Technik" , Springer Professional "Technik" , Springer Professional "Wirtschaft"

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Über dieses Buch

Speed, social change, historical inheritance and cultural gaps are key factors which have significant impact on global collaboration and global sourcing. The author explains how working in virtual teams in a global, multicultural environment requires a significant amount of organizational and behavioral change of people and organizations. Understanding cultural differences in working styles is important for successful global project management. Major theories of international management, company internationalization, cultural dimensions and distances will be discussed to develop cross-cultural competencies and conflict management styles for international project managers. They will understand modern theories and methods of international management and will be able to apply these to practical project management problems. They understand the benefits and challenges of international cooperation and know how to identify modes of cooperation that are relevant to the needs of international teams.

Inhaltsverzeichnis

Frontmatter
Chapter 1. Introduction
Abstract
Global sourcing is about working in virtual teams in a global, multicultural environment. It requires a significant amount of organizational and behavioral change of people and organizations. Understanding cultural differences in working styles is key for successful global project management. Theories of international management, company internationalization, cultural dimensions and distances are helping to develop cross-cultural competencies and conflict management styles for international project managers. This course simulates the stepwise outsourcing of global IT and business services to shared services centers as profit centers of four global beer groups.
Klaus-Dieter Gronwald

Role Based Business Simulation

Frontmatter
Chapter 2. Preparation and Initiation
Abstract
Introduction of the role based virtual simulation environment kdibis, the story, methods and background information for the online simulation including the registration process and game initiation.
Klaus-Dieter Gronwald

Course Content and Theory

Frontmatter
Chapter 3. Global Sourcing Initiative
Abstract
The global sourcing initiative introduces global sourcing principles, global sourcing strategies, delivery models and client vendor partnerships. The final vendor selection process includes discussions of engagement roadmaps, organizational readiness and process models, completed by decisions for a vendor and for global sourcing priorities.
Klaus-Dieter Gronwald
Chapter 4. The Challenges of Working with Emerging Economies
Abstract
The discussion about emerging economies focuses on the identification of risk assessment parameters including the educational challenge and case studies about global sourcing risks.
Klaus-Dieter Gronwald
Chapter 5. Intercultural Competencies
Abstract
The development of intercultural competencies begins with theories of international cooperation, international business, and globalization. It finalizes with an in-depth discussion about how to manage cultural differences and implement those concepts in global teams.
Klaus-Dieter Gronwald
Chapter 6. International Project Management
Abstract
International project management includes the discussion of stakeholder management, why projects fail, about project success and stakeholder engagement approaches. Virtual team challenges, management and successes. Innovation in global delivery and virtual team and the assessment of virtual team best practices completes this chapter.
Klaus-Dieter Gronwald
Chapter 7. Conflict Management in International Projects
Abstract
The management of culture has become increasingly important to many organizations and business disciplines, particularly multicultural and international project management. Cultural differences often result in varying degrees of conflict and require careful consideration.
Klaus-Dieter Gronwald

Course Material

Frontmatter
Chapter 8. Papers and Cases
Abstract
This chapter includes complementary reading material as detailed background information to specific topics which can be used for an in-depth analysis by instructors and students. Reference to these articles is given at the end of each corresponding chapter.
Klaus-Dieter Gronwald
Chapter 9. Company Profiles
Abstract
Chapter 9 includes the company profiles of Alpha Group, Green Group, Royal Group, Wild Horse Group.
Klaus-Dieter Gronwald
Chapter 10. Global Service Provider Profiles
Abstract
Chapter 10 includes the company profiles of two India-based global service providers: Gdigservices and Idktech.
Klaus-Dieter Gronwald
Backmatter
Metadaten
Titel
Global Communication and Collaboration
verfasst von
Klaus-Dieter Gronwald
Copyright-Jahr
2017
Verlag
Springer Berlin Heidelberg
Electronic ISBN
978-3-662-53150-1
Print ISBN
978-3-662-53149-5
DOI
https://doi.org/10.1007/978-3-662-53150-1