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Erschienen in:
2013 | OriginalPaper | Buchkapitel
Human Computation for Organizations: Socializing Business Process Management
verfasst von : Marco Brambilla, Piero Fraternali
Erschienen in: Handbook of Human Computation
Verlag: Springer New York
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Abstract
The advent of human computation fostered by the massive diffusion of social media in personal life will change also the workplace. We are witnessing the emergence of Social Business Process Management, defined as the integration of business process management with social media, with the aim of enhancing the enterprise performance by means of a controlled participation of external stakeholders to process design and enactment. This Chapter discusses a model-driven approach to the design of participatory and socially enacted business processes. Our proposal comprises a methodology for identifying relevant social requirements in business processes, a notation for expressing social process aspects (formulated as a BPMN 2.0 extension), and a technical framework for implementing social processes as Web applications integrated with public or private Web social networks. The work is part of the ongoing BPM4People project, an initiative funded by the Seventh Framework Programme of the European Commission.