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Erschienen in:
An ICT-Enabled Innovation and Enterprise Transformation Kapitel lesen Erstes Kapitel lesen

2010 | OriginalPaper | Buchkapitel

6. ICT Services Industry for an Innovation Economy

verfasst von : Nagy K. Hanna

Erschienen in: Enabling Enterprise Transformation

Verlag: Springer New York

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Abstract

Information and communication technology contribute to development in two ways (1) as an enabler for the delivery of public and commercial services and a core technological competency for transforming all sectors of the economy and (2) as an industry, a new source of growth and keystone sector of the knowledge economy, in its own right. Chapters 4 and 5 have addressed of the potential of applying this technological competency to transform business and promote innovation. This chapter focuses on the second contribution.

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Vorheriges Kapitel Transforming Business Environment
Nächstes Kapitel Developing the ICT Industry Ecosystem
Fußnoten
1
NASSCOM Strategic Review (2007).
 
2
NASSCOM-Everest (2008).
 
3
In contrast, China software services are fragmented, and this fragmentation exacerbates the Chinese industry’s problems of size and expertise needed to capture large international projects – including weak process controls product and project management.
 
4
Barriers to significant growth in software exports include high piracy rates at home, small talent pool, lack of engineering innovation, language barriers and difficult business and regulatory environments. China, however, has a major software industry dedicated to software services and products that serve a large and fast growing domestic market (Gregory et al. 2009).
 
5
NASSCOM Web site (2006), Available at http://​www.​nasscom.​in, Accessed August 2006; Radwan and Eskinazi (2006) and Department of Telecommunications (2002).
 
6
The author worked with NASSCOM in the early 1990s to implement a World Bank-funded software export strategy for India and to rally policy makers and industry leaders to disseminate the findings and implement its recommendations. This was the first attempt to draw attention at the national and international levels to the vast potential of this sector and identify promising niches for promotion.
 
7
These include McKinsey’s Location Cost Index and Labor Supply Database, Hewitt’s Five Drivers, AT Kearny’s Global Services Location Index, among others. See Dongier and Sudan (2009).
 
8
NASSCOM Strategic Review (2007).
 
9
Ibid.
 
10
Hewitt’s Salary Increase Survey (2007–2008).
 
Literatur
Ahmed, S., May, E., Bell, S., Haththotuwa, M., and Hewitt Associates. 2009. Regional Collaboration on IT Enabled Services: Smart Strategies for Jobs and Growth in South Asia. Washington, DC: World Bank.
Dongier, P. and Sudan, R. 2009. “Exports of IT Services and IT-Enalbed Services: Market Opportunities, Development Impact and Policy Options”, in Information and Communications for Development 2009. Extending Reach and Increasing Impact. Washington, DC: World Bank.
Hanna, N.K., Boyson, S., and Gunaratne, S. 1996. The East Asia Miracle and Information Technology. Washington, DC: World Bank.CrossRef
Hobday, M. 2001. “The Electronics Industries of the Asia Pacific: Exploiting International production Networks for Economic Development”. Asia Pacific Economic Literature, 15(1), 13–29.CrossRef
Jethanandani, J. and Rose, E. 2005. Gartner Dataquest Market Databook Asia/Pacific October 2005. G00136901, Gartner Research.
Lall, S. 2003. “Foreign direct investment, technology development and competitiveness: issues and evidence”, in Technology Development in East Asia: Lessons for Other Developing Countries, World Bank Institute.
Popkin, J.M. and Iyengar, P. (Gartner, Inc.). 2007. IT and the East. Boston, MA: Harvard Business School Press.
Porter, M.E. 1990. The Competitive Advantage of Nations. New York: The Free Press.
Radwan, I. and Eskinazi, R. 2006. Offshore to India, Washington, DC: World Bank.
Rodrik, D. 2007. One Economics, Many Recipes. Princeton, NJ: Princeton University Press.
Tessler, S., Barr, A., and Hanna, N. 2003. “Role of Software”. Electronic Journal on Information Systems in Developing Countries (Special issue on the Emergence of Software Exporting Industries in Developing and Emerging Economies; Erran Carmel, Editor).
Vickery, G. and Wunsch-Vincent, S. 2009. “R&D and Innovation in ICT Sector: Towards Globalization and Collaboration”, Chapter 1.8, in Dutta, S. and Mia, I. (editors) The Global Information Technology Report 2008–2009: Mobility in a Networked World. Paris: INSEAD and World Economic Forum. pp. 95–109.
Yusuf, S. 2003. Innovative East Asia: The Future of Growth. Washington, DC: World Bank.CrossRef
Yusuf, S. 2009. Development Economics Through the Decades. Washington, DC: World Bank.
Metadaten
Titel
ICT Services Industry for an Innovation Economy
verfasst von
Nagy K. Hanna
Copyright-Jahr
2010
Verlag
Springer New York
Buch
Enabling Enterprise Transformation

Print ISBN: 978-1-4419-1507-8

Electronic ISBN: 978-1-4419-1508-5

Copyright-Jahr: 2010

DOI
https://doi.org/10.1007/978-1-4419-1508-5_6

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