Impact of the COVID-19 Outbreak on Different Stakeholders of Hospitality and Tourism Management

Hospitality management has a crucial role in the success of any events or parties especially in hotels, cruise ships, and many similar events. Furthermore, the tourism environment is a direct function of hospitality management. Additionally, these industries were largely hit by the COVID-19 outbreak. A requirement of holistic employee training was never more needed than before for the survival of these industries. The present study addresses this gap and presents the recommendation of the case study. It is observed from the study that COVID-19 negatively impacted the customer traveling pattern by 53% in the Indian subcontinent. Additionally, online meeting frequency increased by 61% due to this pandemic. Furthermore, Customer preferred hotel type is improved by 18% due to getting higher safety standards. Moreover, staying with relatives is also preferred. Our study also revealed that education and experience positively impact the covid-19 training score. Further regression analysis is also performed. The readership of this research work is management trainees and societal committees and hospitality and tourism managers.