Skip to main content

2016 | OriginalPaper | Buchkapitel

Improving Adherence in Automated e-Coaching

A Case from Insomnia Therapy

verfasst von : Robbert Jan Beun, Willem-Paul Brinkman, Siska Fitrianie, Fiemke Griffioen-Both, Corine Horsch, Jaap Lancee, Sandor Spruit

Erschienen in: Persuasive Technology

Verlag: Springer International Publishing

Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.

search-config
loading …

Abstract

Non-adherence is considered a problem that seriously undermines the outcome of behavior change therapies, in particular of self-help therapies delivered without human interference. This paper presents the design rationale behind a computer system in the domain of adherence enhancing strategies in automated e-coaching. A variety of persuasive strategies is introduced and implemented in a mobile e-coaching system in the domain of insomnia therapy. The system integrates two types of interface elements, i.e. dedicated tools and natural language conversation, to simplify therapy related activities and to include social strategies to improve motivation. We focus on the crucial role of communication and adaptation.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Literatur
1.
Zurück zum Zitat Berg, I.K., Szabo, P.: Brief Coaching for Lasting Solutions. W.W. Norton, NY (2005) Berg, I.K., Szabo, P.: Brief Coaching for Lasting Solutions. W.W. Norton, NY (2005)
2.
Zurück zum Zitat Beun, R.J.: Persuasive strategies in mobile insomnia therapy: alignment, adaptation, and motivational support. Pers. Ubiquit. Comput. 17(6), 1187–1195 (2013)CrossRef Beun, R.J.: Persuasive strategies in mobile insomnia therapy: alignment, adaptation, and motivational support. Pers. Ubiquit. Comput. 17(6), 1187–1195 (2013)CrossRef
3.
Zurück zum Zitat Beun, R.J., Griffioen-Both, F., Ahn, R., Fitrianie, S., Lancee, J.: Modeling interaction in automated e-coaching: a case from insomnia therapy. In: 6th International Conference on Advanced Cognitive Technologies and Applications (2014) Beun, R.J., Griffioen-Both, F., Ahn, R., Fitrianie, S., Lancee, J.: Modeling interaction in automated e-coaching: a case from insomnia therapy. In: 6th International Conference on Advanced Cognitive Technologies and Applications (2014)
4.
Zurück zum Zitat Bickmore, T.W., Schulman, D., Sidner, C.L.: A reusable framework for health counseling dialogue systems based on behavioral medicine ontology. J. Biomed. Inform. 44, 183–197 (2011)CrossRef Bickmore, T.W., Schulman, D., Sidner, C.L.: A reusable framework for health counseling dialogue systems based on behavioral medicine ontology. J. Biomed. Inform. 44, 183–197 (2011)CrossRef
5.
Zurück zum Zitat Blanson Henkemans, O.A., van der Boog, P.J.M., Lindenberg, J., van der Mast, C.A.P.G., Neerincx, M.A., Zwetsloot-Schonk, B.J.H.M.: An online lifestyle diary with a persuasive computer assistant providing feedback on self-management. Technol. Health Care 17(3), 253–257 (2009) Blanson Henkemans, O.A., van der Boog, P.J.M., Lindenberg, J., van der Mast, C.A.P.G., Neerincx, M.A., Zwetsloot-Schonk, B.J.H.M.: An online lifestyle diary with a persuasive computer assistant providing feedback on self-management. Technol. Health Care 17(3), 253–257 (2009)
6.
Zurück zum Zitat Bluckert, P.: The similarities and differences between coaching and therapy. Ind. Commercial Training 37(2), 91–96 (2005)CrossRef Bluckert, P.: The similarities and differences between coaching and therapy. Ind. Commercial Training 37(2), 91–96 (2005)CrossRef
7.
Zurück zum Zitat Both, F., Cuijpers, P., Hoogendoorn, M., Klein, M.: Towards fully automated psychotherapy for adults: BAS - behavioral activation scheduling via web and mobile phone. In: 3rd International Conference on Health Informatics 2010, pp. 375–380 (2010) Both, F., Cuijpers, P., Hoogendoorn, M., Klein, M.: Towards fully automated psychotherapy for adults: BAS - behavioral activation scheduling via web and mobile phone. In: 3rd International Conference on Health Informatics 2010, pp. 375–380 (2010)
8.
Zurück zum Zitat Cialdini, R.B.: Influence: Science and Practice. Pearson, New York (1993) Cialdini, R.B.: Influence: Science and Practice. Pearson, New York (1993)
9.
Zurück zum Zitat Espie, C.A., Kyle, S.D., Williams, C., Ong, J.J., Douglas, N.J., Hames, P., Brown, J.S.L.: A randomized, placebo-controlled trial of online cognitive behavioral therapy for chronic insomnia disorder delivered via an automated media-rich web application. Sleep 35(6), 769–781 (2012)CrossRef Espie, C.A., Kyle, S.D., Williams, C., Ong, J.J., Douglas, N.J., Hames, P., Brown, J.S.L.: A randomized, placebo-controlled trial of online cognitive behavioral therapy for chronic insomnia disorder delivered via an automated media-rich web application. Sleep 35(6), 769–781 (2012)CrossRef
10.
Zurück zum Zitat Fitrianie, S., Griffioen-Both, F., Spruit, S., Lancee, J., Beun, R.J.: Automated dialogue generation for behavior intervention on mobile devices. Procedia Comput. Sci. 63, 236–243 (2015)CrossRef Fitrianie, S., Griffioen-Both, F., Spruit, S., Lancee, J., Beun, R.J.: Automated dialogue generation for behavior intervention on mobile devices. Procedia Comput. Sci. 63, 236–243 (2015)CrossRef
11.
Zurück zum Zitat Fogg, B.J.: Persuasive Technology: Using Computers to Change What We Think and Do. Morgan Kaufmann, San Francisco (2002) Fogg, B.J.: Persuasive Technology: Using Computers to Change What We Think and Do. Morgan Kaufmann, San Francisco (2002)
12.
Zurück zum Zitat Fogg, B.J.: The behavior grid: 35 ways behavior can change. In: Persuasive 2009. Claremont, California (2009a) Fogg, B.J.: The behavior grid: 35 ways behavior can change. In: Persuasive 2009. Claremont, California (2009a)
13.
Zurück zum Zitat Fogg, B.J.: A behavioral model for persuasive design. In: Persuasive 2009. Claremont, California (2009b) Fogg, B.J.: A behavioral model for persuasive design. In: Persuasive 2009. Claremont, California (2009b)
14.
Zurück zum Zitat Greene, J., Grant, A.M.: Solution-Focused Coaching: Managing People in a Complex World. Momentum Press, London (2003) Greene, J., Grant, A.M.: Solution-Focused Coaching: Managing People in a Complex World. Momentum Press, London (2003)
15.
Zurück zum Zitat Horsch, C.H.G., Lancee, J., Beun, R.J., Neerincx, M.A., Brinkman, W.P.: Adherence to technology-mediated insomnia treatment: a meta-analysis, interviews with users, and focus groups with users and experts. J. Med. Internet Res. 17(9), e214 (2015)CrossRef Horsch, C.H.G., Lancee, J., Beun, R.J., Neerincx, M.A., Brinkman, W.P.: Adherence to technology-mediated insomnia treatment: a meta-analysis, interviews with users, and focus groups with users and experts. J. Med. Internet Res. 17(9), e214 (2015)CrossRef
16.
Zurück zum Zitat Horsch, C.H.G., Brinkman, W.P., van Eijk, R.M., Neerincx, M.A.: Towards the usage of persuasive strategies in a virtual sleep coach. In: UKHCI 2012 Workshop on People, Computers and Psychotherapy (2012) Horsch, C.H.G., Brinkman, W.P., van Eijk, R.M., Neerincx, M.A.: Towards the usage of persuasive strategies in a virtual sleep coach. In: UKHCI 2012 Workshop on People, Computers and Psychotherapy (2012)
17.
Zurück zum Zitat Hudson, F.M.: The Handbook of Coaching. Jossey-Bass, San Francisco (1999) Hudson, F.M.: The Handbook of Coaching. Jossey-Bass, San Francisco (1999)
18.
Zurück zum Zitat Kyle, S.D., Miller, C.B., Rogers, Z., Sirwardena, A.: Sleep restriction therapy for insomnia is associated with reduced objective total sleep time, increased daytime somnolence, and objectively-impaired vigilance: implications for the clinical management of insomnia disorder. Sleep 37(2), 229–237 (2014) Kyle, S.D., Miller, C.B., Rogers, Z., Sirwardena, A.: Sleep restriction therapy for insomnia is associated with reduced objective total sleep time, increased daytime somnolence, and objectively-impaired vigilance: implications for the clinical management of insomnia disorder. Sleep 37(2), 229–237 (2014)
19.
Zurück zum Zitat Lancee, J., van den Bout, J., Sorbi, M.J., van Straten, A.: Motivational support provided via email improves the effectiveness of internet-delivered self-help treatment for insomnia: a randomized trial. Behav. Res. Ther. 51, 797–805 (2013)CrossRef Lancee, J., van den Bout, J., Sorbi, M.J., van Straten, A.: Motivational support provided via email improves the effectiveness of internet-delivered self-help treatment for insomnia: a randomized trial. Behav. Res. Ther. 51, 797–805 (2013)CrossRef
20.
Zurück zum Zitat Michie, S., van Stralen, M.M., West, R.: The behavior change wheel: a new method for characterizing and designing behavior change interventions. Implementation Sci. 6(42) (2011) Michie, S., van Stralen, M.M., West, R.: The behavior change wheel: a new method for characterizing and designing behavior change interventions. Implementation Sci. 6(42) (2011)
21.
Zurück zum Zitat Middelweerd, A., Mollee, J.S., van der Wal, N., Brug, J., te Velde, S.J.: Apps to promote physical activity among adults: a review and content analysis. Int. J. Behav. Nutr. Phys. Act. 11(1), 97 (2014)CrossRef Middelweerd, A., Mollee, J.S., van der Wal, N., Brug, J., te Velde, S.J.: Apps to promote physical activity among adults: a review and content analysis. Int. J. Behav. Nutr. Phys. Act. 11(1), 97 (2014)CrossRef
22.
Zurück zum Zitat Morin, C.M., Bootzin, R.R., Buysse, D.J., Edinger, J.D., Espie, C.A., Lichstein, K.L.: Psychological and behavioral treatment of insomnia: update of the recent evidence (1998–2004). Sleep 29, 1398–1414 (2006) Morin, C.M., Bootzin, R.R., Buysse, D.J., Edinger, J.D., Espie, C.A., Lichstein, K.L.: Psychological and behavioral treatment of insomnia: update of the recent evidence (1998–2004). Sleep 29, 1398–1414 (2006)
23.
Zurück zum Zitat Morin, C.M., Espie, C.A.: Insomnia: A Clinical Guide to Assessment and Treatment. Springer, New York (2003)CrossRef Morin, C.M., Espie, C.A.: Insomnia: A Clinical Guide to Assessment and Treatment. Springer, New York (2003)CrossRef
24.
Zurück zum Zitat Van Straten, A., Cuijpers, P., Smit, F., Spermon, M., Verbeek, I.: Self-help treatment for insomnia through television and book: a randomized trial. Patient Educ. Couns. 74(1), 29–34 (2009)CrossRef Van Straten, A., Cuijpers, P., Smit, F., Spermon, M., Verbeek, I.: Self-help treatment for insomnia through television and book: a randomized trial. Patient Educ. Couns. 74(1), 29–34 (2009)CrossRef
25.
Zurück zum Zitat Vermeire, E., Hearnshaw, H., Van Royen, P., Denekens, J.: Patient adherence to treatment: three decades of research a comprehensive review. J. Clin. Pharm. Ther. 26, 331–342 (2001)CrossRef Vermeire, E., Hearnshaw, H., Van Royen, P., Denekens, J.: Patient adherence to treatment: three decades of research a comprehensive review. J. Clin. Pharm. Ther. 26, 331–342 (2001)CrossRef
26.
Zurück zum Zitat Weizenbaum, J.: ELIZA – a computer program for the study of natural language communication between man and machine. Commun. ACM 9(1), 36–45 (1966)CrossRef Weizenbaum, J.: ELIZA – a computer program for the study of natural language communication between man and machine. Commun. ACM 9(1), 36–45 (1966)CrossRef
Metadaten
Titel
Improving Adherence in Automated e-Coaching
verfasst von
Robbert Jan Beun
Willem-Paul Brinkman
Siska Fitrianie
Fiemke Griffioen-Both
Corine Horsch
Jaap Lancee
Sandor Spruit
Copyright-Jahr
2016
DOI
https://doi.org/10.1007/978-3-319-31510-2_24

Premium Partner