Information and Management Systems for Product Customization

verfasst von: Thorsten Blecker, Gerhard Friedrich, Bernd Kaluza, Nizar Abdelkafi, Gerold Kreutler

Verlag: Springer US

Buchreihe : Integrated Series in Information Systems

Enthalten in: Springer Professional "Wirtschaft+Technik" , Springer Professional "Technik" , Springer Professional "Wirtschaft"

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Über dieses Buch

In today's competitive environment, manufacturing and service companies are intensifying their customization processes. Customization means companies must meet the challenge of providing individualized products and services, without introducing high costs. Therefore, companies must address both customization and cost factors to gain a competitive advantage. While product customization is the manufacturing of products according to individual customer needs, it does not involve any focus on the cost perspective. Information and Management Systems for Product Customization will concentrate on both product customization and costs' efficiency, which is termed as mass customization. Moreover, mass customization with its multi-dimensions is the new business paradigm challenging today's manufacturing companies.

Inhaltsverzeichnis

Frontmatter

Chapter 1. Introduction

Fundamentals of Product Customization

Chapter 2. Product Customization: Theoretical Basics

Chapter 3. Mass Customization and Complexity

Chapter 4. A Customers’ Needs Model for Mass Customization

An IT Infrastructure for Effective and Efficient Product Customization

Chapter 5. Customer Oriented Interaction Systems

Chapter 6. A Multi-agent System for Coping with Variety Induced Complexity

Chapter 7. Implementation Scenarios of the Information Systems

Summary

In this chapter, we have discussed the scenarios, in which the implementation of the advisory system and the multi-agent based system for mass customization is appropriate. Whereas the advisory system is suitable when the external complexity is high and the internal complexity is low, the multi-agent based system is an adequate solution approach when both external and internal complexities are high. In comparison to the advisory system, the multi-agent based system has a higher complexity because it has to retrieve data from several autonomous data sources that must be interfaced. In addition, we have depicted the technical infrastructure that can be required in order to realize the integration of the advisory and multi-agent based systems in the existing IT landscape of the mass customizer.

Concepts for Implementing an Efficient Product Customization

Backmatter

Titel: Information and Management Systems for Product Customization
verfasst von: Thorsten Blecker
Gerhard Friedrich
Bernd Kaluza
Nizar Abdelkafi
Gerold Kreutler
Verlag: Springer US
Electronic ISBN: 978-0-387-23348-2
Print ISBN: 978-0-387-23347-5
DOI: https://doi.org/10.1007/b101300

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