Inter-Organizational Disruption Management Based on Flexible Integration with Web Services

The current political and economical instabilities once again emphasize the need for companies to swiftly react to disruptions within their supply network and flexibly integrate with multiple partners. However, there has only been limited research into this area in the context of networked organizations. This paper introduces an inter-organizational approach for gauging the impact of exceptions once they occur, identifying their root causes and eventually taking action to remedy them. Depending on the seriousness of each disruption information will be intelligently disseminated only to those stakeholders requiring to get notified. We close with presenting a web services-based prototype that has been built at the Bavarian Research Network for Information Systems (FORWIN) describing the alerting component in more detail.