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Erschienen in:
2014 | OriginalPaper | Buchkapitel
Introduction
verfasst von : Dr. Robert Heinrich
Erschienen in: Aligning Business Processes and Information Systems
Verlag: Springer Fachmedien Wiesbaden
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This chapter motivates the alignment of business process (BP) quality and information system (IS) quality. First, the need for new methods for quality modeling and analysis, that take into account the mutual quality impact between BPs and ISs, is revealed in Section 1.1. Then, Section 1.2 points out the specific problems addressed in this book. Afterwards, the scientific contributions are listed in Section 1.3. Finally, Section 1.4 presents the structure of this book and Section 1.5 lists parts of the book previously published in scientific proceedings.