2002 | OriginalPaper | Buchkapitel
Knowledge Creation and Management: The Case of Fortum Engineering Ltd
verfasst von : Abdul Samad Kazi, Jari Puttonen, Mika Sulkusalmi, Pekka Välikangas, Matti Hannus
Erschienen in: Knowledge Management in the SocioTechnical World
Verlag: Springer London
Enthalten in: Professional Book Archive
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A clear understanding of what constitutes knowledge, knowledge management, knowledge processes (identification, collection, organisation, sharing, adaptation, usage and re-creation), and knowledge enablers (culture, technology, measurement, strategy and leadership) is essential. The aim is both to increase and to enable an individual to participate in decision making based on value-added information in addition to being in a position to exercise control over his or her work domain. This chapter advocates the appropriate use of technology for culture and social norms, which may be seen as a core need for knowledge management success. The coverage is primarily on knowledge know-how and, more so perhaps, minimal critical specification in terms of sociotechnical principles (Cherns, 1976, 1987).