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2019 | OriginalPaper | Buchkapitel

Factors Affecting e-ID Public Acceptance: A Literature Review

verfasst von : Valentyna Tsap, Ingrid Pappel, Dirk Draheim

Erschienen in: Electronic Government and the Information Systems Perspective

Verlag: Springer International Publishing

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Abstract

This paper presents a literature review that has the main goal to examine what are the factors that are affecting eID public acceptance. We are specifically interested in the perspectives of end-users and the matter of their attitudes towards eID. Our search yielded a rather narrow but concrete range of sources. Among the main themes of interest presented in the literature, we identify factors that are further synthesized in twelve categories. Moreover, we interpret the factors in their original context which allows for understanding which of the factors are mentioned as either drivers, barriers, or both. Based on the analysis of scientific narratives, we point to disparities detected in the existing knowledge of influential factors of eID public acceptance and outline areas that require further research.

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Titel: Factors Affecting e-ID Public Acceptance: A Literature Review
verfasst von: Valentyna Tsap
Ingrid Pappel
Dirk Draheim
Verlag: Springer International Publishing
Buch: Electronic Government and the Information Systems Perspective
Print ISBN: 978-3-030-27522-8

Electronic ISBN: 978-3-030-27523-5

Copyright-Jahr: 2019
DOI: https://doi.org/10.1007/978-3-030-27523-5_13

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