Skip to main content

2021 | OriginalPaper | Buchkapitel

Mental Healthcare Chatbot Using Sequence-to-Sequence Learning and BiLSTM

verfasst von : Afsana Binte Rakib, Esika Arifin Rumky, Ananna J. Ashraf, Md. Monsur Hillas, Muhammad Arifur Rahman

Erschienen in: Brain Informatics

Verlag: Springer International Publishing

Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.

search-config
loading …

Abstract

Mental health is an important aspect of an individual’s well-being which still continues to remain unaddressed. With the rise of the COVID-19 pandemic, mental health has far continued to decline, especially amongst the younger generation. The aim of this research is to raise awareness about mental health while simultaneously working towards removing the societal stigma surrounding it. Thus, in this paper, we have created an integrated chatbot that is specifically geared towards mentally ill individuals. The chatbot responds empathetically which is built using a Sequence-to-Sequence (Seq2Seq) encoder-decoder architecture. The encoder uses Bi-directional Long Short Term Memory (BiLSTM). To compare the performance, we used Beam Search and Greedy Search. We found Beam Search decoder performs much better, providing empathetic responses to the user with greater precision in terms of BLEU score.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Literatur
1.
Zurück zum Zitat Adiba, F.I., Islam, T., Kaiser, M.S., Mahmud, M., Rahman, M.A.: Effect of corpora on classification of fake news using Naive Bayes classifier. Int. J. Autom. AI Mach. Learn. Canada 1, 80–92 (2020) Adiba, F.I., Islam, T., Kaiser, M.S., Mahmud, M., Rahman, M.A.: Effect of corpora on classification of fake news using Naive Bayes classifier. Int. J. Autom. AI Mach. Learn. Canada 1, 80–92 (2020)
3.
Zurück zum Zitat Bahdanau, D., Cho, K., Bengio, Y.: Neural machine translation by jointly learning to align and translate. arXiv 1409, 15, September 2014 Bahdanau, D., Cho, K., Bengio, Y.: Neural machine translation by jointly learning to align and translate. arXiv 1409, 15, September 2014
7.
Zurück zum Zitat Inkster, B., Sarda, S., Subramanian, V.: A real-world mixed methods data evaluation of an empathy-driven, conversational artificial intelligence agent for digital mental wellbeing. JMIR Mhealth Uhealth 6, 14 (2018). https://doi.org/10.2196/12106CrossRef Inkster, B., Sarda, S., Subramanian, V.: A real-world mixed methods data evaluation of an empathy-driven, conversational artificial intelligence agent for digital mental wellbeing. JMIR Mhealth Uhealth 6, 14 (2018). https://​doi.​org/​10.​2196/​12106CrossRef
10.
Zurück zum Zitat Mahmud, M., et al.: A brain-inspired trust management model to assure security in a cloud based IoT framework for neuroscience applications. Cogn. Comput. 10, 864–873 (2018)CrossRef Mahmud, M., et al.: A brain-inspired trust management model to assure security in a cloud based IoT framework for neuroscience applications. Cogn. Comput. 10, 864–873 (2018)CrossRef
12.
Zurück zum Zitat Nasrin, F., Ahmed, N.I., Rahman, M.A.: Auditory attention state decoding for the quiet and hypothetical environment: a comparison between BLSTM and SVM. In: Proceedings of TCCE, Advances in Intelligent Systems and Computing (2020) Nasrin, F., Ahmed, N.I., Rahman, M.A.: Auditory attention state decoding for the quiet and hypothetical environment: a comparison between BLSTM and SVM. In: Proceedings of TCCE, Advances in Intelligent Systems and Computing (2020)
13.
Zurück zum Zitat Noor, M.B.T., Zenia, N.Z., Kaiser, M.S., Mamun, S.A., Mahmud, M.: Application of deep learning in detecting neurological disorders from magnetic resonance images: a survey on the detection of Alzheimer’s disease, Parkinson’s disease and schizophrenia. Brain Inform. 7(1), 1–21 (2020). https://doi.org/10.1186/s40708-020-00112-2CrossRef Noor, M.B.T., Zenia, N.Z., Kaiser, M.S., Mamun, S.A., Mahmud, M.: Application of deep learning in detecting neurological disorders from magnetic resonance images: a survey on the detection of Alzheimer’s disease, Parkinson’s disease and schizophrenia. Brain Inform. 7(1), 1–21 (2020). https://​doi.​org/​10.​1186/​s40708-020-00112-2CrossRef
21.
Zurück zum Zitat Rahman, M.A.: Gaussian process in computational biology: covariance functions for transcriptomics. Ph.D. thesis, University of Sheffield (2018) Rahman, M.A.: Gaussian process in computational biology: covariance functions for transcriptomics. Ph.D. thesis, University of Sheffield (2018)
23.
Zurück zum Zitat Sadik, R., Reza, M.L., Noman, A.A., Mamun, S.A., Kaiser, M.S., Rahman, M.A.: Covid-19 pandemic: a comparative prediction using machine learning. Int. J. Autom. AI Mach. Learn. Canada 1, 1–16 (2020) Sadik, R., Reza, M.L., Noman, A.A., Mamun, S.A., Kaiser, M.S., Rahman, M.A.: Covid-19 pandemic: a comparative prediction using machine learning. Int. J. Autom. AI Mach. Learn. Canada 1, 1–16 (2020)
24.
Zurück zum Zitat Sak, H., Senior, A., Beaufays, F.: Long short-term memory based recurrent neural network architectures for large vocabulary speech recognition. In: Proceedings of the Annual Conference of the International Speech Communication Association, Interspeech, p. 5, February 2014 Sak, H., Senior, A., Beaufays, F.: Long short-term memory based recurrent neural network architectures for large vocabulary speech recognition. In: Proceedings of the Annual Conference of the International Speech Communication Association, Interspeech, p. 5, February 2014
25.
Zurück zum Zitat Yin, J., Chen, Z., Zhou, K., Yu, C.: A deep learning based chatbot for campus psychological therapy. arXiv 8, 31, October 2019 Yin, J., Chen, Z., Zhou, K., Yu, C.: A deep learning based chatbot for campus psychological therapy. arXiv 8, 31, October 2019
26.
Zurück zum Zitat Yin, W., Kann, K., Yu, M., Schütze, H.: Comparative study of CNN and RNN for natural language processing. arXiv p. 7, February 2017 Yin, W., Kann, K., Yu, M., Schütze, H.: Comparative study of CNN and RNN for natural language processing. arXiv p. 7, February 2017
Metadaten
Titel
Mental Healthcare Chatbot Using Sequence-to-Sequence Learning and BiLSTM
verfasst von
Afsana Binte Rakib
Esika Arifin Rumky
Ananna J. Ashraf
Md. Monsur Hillas
Muhammad Arifur Rahman
Copyright-Jahr
2021
DOI
https://doi.org/10.1007/978-3-030-86993-9_34

Premium Partner