Automated Shuttles and Buses for All Users

This chapter presents information on demonstrations and pilots of automated shuttles and buses, with a focus on improving transportation options for all users, including individuals with disabilities. Automated shuttles and buses are being piloted, demonstrated, and deployed in downtown areas, university campuses, business parks, entertainment complexes, and other areas. The chapter is based on the presentations and discussions at a breakout session at the 2021 Transportation Research Board (TRB) Automated Road and Transportation Symposium (ARTS). Like many things in life, automated shuttle and bus projects were put on hold or pivoted to food delivery and alternative uses during the pandemic in 2020 and 2021. The ARTS breakout session, Automated Shuttles and Buses for All Users, highlighted addressing the needs of individuals using wheelchairs, those with limited or no eyesight, and those with other disabilities. The information presented in this chapter will assist in evaluation of this mobility option to help inform decision making, identify research needs, and support future developments.