Validating the Automated Assessment of Participation and of Collaboration in Chat Conversations

As Computer Supported Collaborative Learning (CSCL) gains a broader usage as a viable alternative to classic educational scenarios, the need for automated tools capable of supporting tutors in the time consuming process of analyzing conversations becomes more stringent. Moreover, in order to fully explore the benefits of such scenarios, a clear demarcation must be made between

participation

or active involvement, and

collaboration

that presumes the intertwining of ideas or points of view with other participants. Therefore, starting from a cohesion-based model of the discourse, we propose two computational models for assessing collaboration and participation. The first model is based on the cohesion graph and can be perceived as a longitudinal analysis of the ongoing conversation, thus accounting for participation from a social knowledge-building perspective. In the second approach, collaboration is regarded from a dialogical perspective as the intertwining or overlap of voices pertaining to different speakers, therefore enabling a transversal analysis of subsequent discussion slices.