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Erschienen in:
A Conceptual View of Enterprise Resource Planning Systems as Services Kapitel lesen Erstes Kapitel lesen

2016 | OriginalPaper | Buchkapitel

Supporting Social Network Analysis Using Chord Diagram in Process Mining

verfasst von : Amin Jalali

Erschienen in: Perspectives in Business Informatics Research

Verlag: Springer International Publishing

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Abstract

Data visualization is an important area of research aims to empower people to discover information from data through visual artefacts. The huge volume of data can result in abundance of elements in data visualization, which can make the information discovery challenging. Chord diagrams is a sort of visual representation that has been recently introduced to increase the level of abstraction. Although this diagram is widely used and adapted in many disciplines, it is not currently implemented in Business Process Management (BPM). Thus, this paper extends the social network visualization approaches in BPM area using chord diagram. This paper defines the formal definitions of elements and elaborates on how the visual representation can be compiled from them. The visualization is supported by implementing a plug-in in ProM. The plug-in is used to demonstrate social networks discovered from real log files in compare with those discovered by current visualization techniques. The result shows that this technique can complement previous ones to discover more social network patterns in BPM area.

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Vorheriges Kapitel A Conceptual View of Enterprise Resource Planning Systems as Services
Nächstes Kapitel Crowdsourcing in Business Process Outsourcing: An Exploratory Study on Factors Influencing Decision Making
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Metadaten
Titel
Supporting Social Network Analysis Using Chord Diagram in Process Mining
verfasst von
Amin Jalali
Copyright-Jahr
2016
Buch
Perspectives in Business Informatics Research

Print ISBN: 978-3-319-45320-0

Electronic ISBN: 978-3-319-45321-7

Copyright-Jahr: 2016

DOI
https://doi.org/10.1007/978-3-319-45321-7_2

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