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2016 | OriginalPaper | Buchkapitel

Exploring an Ontological Approach for User Requirements Elicitation in the Design of Online Virtual Agents

verfasst von : Katarzyna Ossowska, Liliana Szewc, Paweł Weichbroth, Igor Garnik, Marcin Sikorski

Erschienen in: Information Systems: Development, Research, Applications, Education

Verlag: Springer International Publishing

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Abstract

Effective user requirements elicitation is a key factor for the success of software development projects. There are many qualitative and quantitative research studies that promulgate particular methods and show the application of user requirements elicitation in particular domains. However, few try to eliminate the burden of ambiguity in gathered data, naturally occurring in different groups of stakeholders. This paper deals with this problem by introducing an ontology-based approach which by design provides a shared and common understanding of a domain. On the other hand, the developed ontology is a feasible communication facility for the stakeholders involved, acknowledged and controlled by a group of experts.

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Titel: Exploring an Ontological Approach for User Requirements Elicitation in the Design of Online Virtual Agents
verfasst von: Katarzyna Ossowska
Liliana Szewc
Paweł Weichbroth
Igor Garnik
Marcin Sikorski
Verlag: Springer International Publishing
Buch: Information Systems: Development, Research, Applications, Education
Print ISBN: 978-3-319-46641-5

Electronic ISBN: 978-3-319-46642-2

Copyright-Jahr: 2016
DOI: https://doi.org/10.1007/978-3-319-46642-2_3

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