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Erschienen in:
2012 | OriginalPaper | Buchkapitel
Towards an Overarching Classification Model of CSCW and Groupware: A Socio-technical Perspective
verfasst von : Armando Cruz, António Correia, Hugo Paredes, Benjamim Fonseca, Leonel Morgado, Paulo Martins
Erschienen in: Collaboration and Technology
Verlag: Springer Berlin Heidelberg
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The development of groupware systems can be supported by the perspectives provided by taxonomies categorizing collaboration systems and theoretical approaches from the multidisciplinary field of Computer-Supported Cooperative Work (CSCW). In the last decades, multiple taxonomic schemes were developed with different classification dimensions, but only a few addressed the socio-technical perspective that encompasses the interaction between groups of people and technology in work contexts. Moreover, there is an ambiguity in the use of the categories presented in the literature. Aiming to tackle this vagueness and support the development of future groupware systems aware of social phenomena, we present a comprehensive classification model to interrelate technological requirements with CSCW dimensions of communication, coordination, cooperation, time and space, regulation, awareness, group dynamics, and complementary categories obtained from a taxonomic literature review.