Process-Oriented Development of Job Manual System

Today’s business environment involves increasingly complex and uncertain processes. To maintain or increase their competitiveness, businesses look for new methodologies to permit them to manage their processes more effectively. One of these methodologies, Business Process Management (BPM), which includes the workflow concept, has gained some attention. The processcentric integration of BPM has demonstrated the capability to more effectively manage business processes; however it is difficult to integrate systematically using existing IT development paradigms. Therefore, a new IT development paradigm is required, where business processes are managed independently and automated with calling relevant business applications. This new IT paradigm is called the

‘Process Orientation’

(PO) concept, which focuses on independence of the business processes and the BPM system. In this paper, we explain a new kind of job manual system as a business application under the PO concept. In the new job manual system, the BPM system becomes a development platform to implement various applications. Contrary to existing job manual systems, it is possible for this new system to directly transfer a manual prepared in it to a BPM process definition. The new system also enables more efficient management of business processes and helps users of both systems perform relevant tasks more easily.