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Erschienen in:
2006 | OriginalPaper | Buchkapitel
Virtual Rapport
verfasst von : Jonathan Gratch, Anna Okhmatovskaia, Francois Lamothe, Stacy Marsella, Mathieu Morales, R. J. van der Werf, Louis-Philippe Morency
Erschienen in: Intelligent Virtual Agents
Verlag: Springer Berlin Heidelberg
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Effective face-to-face conversations are highly interactive. Participants respond to each other, engaging in nonconscious behavioral mimicry and backchanneling feedback. Such behaviors produce a subjective sense of rapport and are correlated with effective communication, greater liking and trust, and greater influence between participants. Creating rapport requires a tight sense-act loop that has been traditionally lacking in embodied conversational agents. Here we describe a system, based on psycholinguistic theory, designed to create a sense of rapport between a human speaker and virtual human listener. We provide empirical evidence that it increases speaker fluency and engagement.