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2014 | OriginalPaper | Buchkapitel

Looking Back: Retrospective Study Methods for HCI

verfasst von : Daniel M. Russell, Ed H. Chi

Erschienen in: Ways of Knowing in HCI

Verlag: Springer New York

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Abstract

Many people infer reasons for behavior without actually knowing. Two methods that can be used to actually gain insight into thought processes are the think-aloud protocol and retrospective cued recall. These two methods gather natural user behavior fairly unobtrusively over a period of time while allowing for some insight into what people are thinking as they are doing. These methods can be used to understand the reasons for tasks that require focused attention. In this chapter we illustrate these ideas in the domain of “searching on the Internet,” but these methods are broadly applicable.

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Metadaten
Titel
Looking Back: Retrospective Study Methods for HCI
verfasst von
Daniel M. Russell
Ed H. Chi
Copyright-Jahr
2014
Verlag
Springer New York
DOI
https://doi.org/10.1007/978-1-4939-0378-8_15

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