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2019 | OriginalPaper | Buchkapitel

Stay Ahead of a Game or Stay Still: The Impact of Learning and Development on Business Performance

verfasst von : Janette Timms, Lorelle Frazer, Scott Weaven, Park Thaichon

Erschienen in: Subsistence Entrepreneurship

Verlag: Springer International Publishing

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Abstract

The focus of this chapter is in investigating solutions to known problems associated with poor levels of participation and engagement in franchisor-initiated learning and development activities that have impacted franchise system performance. Learning and development research in the franchising sector has been lacking; however, this chapter extends research conducted in the small and medium-sized enterprises (SMEs) context on barriers to participation and engagement with training. We used a qualitative case study approach, targeting 60 players across four franchise groups, and present an integrative framework of knowledge transfer in franchising relationships, providing actionable insights to the franchising sector and human resources fields.

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Titel: Stay Ahead of a Game or Stay Still: The Impact of Learning and Development on Business Performance
verfasst von: Janette Timms
Lorelle Frazer
Scott Weaven
Park Thaichon
Verlag: Springer International Publishing
Buch: Subsistence Entrepreneurship
Print ISBN: 978-3-030-11541-8

Electronic ISBN: 978-3-030-11542-5

Copyright-Jahr: 2019
DOI: https://doi.org/10.1007/978-3-030-11542-5_12

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