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2016 | OriginalPaper | Buchkapitel

Information Security Application Design: Understanding Your Users

verfasst von : Ranjan Bhattarai, Ger Joyce, Saurabh Dutta

Erschienen in: Human Aspects of Information Security, Privacy, and Trust

Verlag: Springer International Publishing

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Abstract

The basis of Human-Centered Design is the understanding of users’ goals and needs. One way to empathize with users is to create Personas. Yet, traditional methods of creating Personas are time-consuming. In this work, members of the Rapid7 User Experience team illustrate how they have quickly created Personas using the Proto-Persona method. The method, which encapsulates a collective set of beliefs that an organization has about their users, enabled our organization to capture stories of 80 characters. Refining these during the process, resulted in 16 Proto-Personas, which were visualized within a Persona Ecosystem. This Ecosystem, and the Personas within, has allowed Rapid7 to design the right Information Security applications for the right users at the right time.

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Metadaten
Titel
Information Security Application Design: Understanding Your Users
verfasst von
Ranjan Bhattarai
Ger Joyce
Saurabh Dutta
Copyright-Jahr
2016
DOI
https://doi.org/10.1007/978-3-319-39381-0_10

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