Skip to main content

2013 | OriginalPaper | Buchkapitel

12. Organisationales Lernen

verfasst von : Jan Schilling, Annette Kluge

Erschienen in: Kreativität, Innovation, Entrepreneurship

Verlag: Springer Fachmedien Wiesbaden

Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.

search-config
loading …

Zusammenfassung

Seit der Einführung des Begriffs „organisationales Lernen“ (OL) in die wissenschaftliche Diskussion durch Cangelosi und Dill (1965) sind inzwischen fast fünf Jahrzehnte vergangen, in denen eine Vielzahl von unterschiedlichen Konzepten und Studien vorgestellt wurden (für einen Überblick: z. B. Argote 2011; Bapuji und Crossan 2004; Easterby-Smith 1997; Edmondson und Moingeon 1996; Kluge und Schilling 2003; Kluge und Schilling 2007; Örtenblad 2002; Rebelo und Gomes 2008; Schilling und Kluge 2004; Shipton 2006), die die Vielfalt der Betrachtungsweisen auf organisationales Lernen verdeutlichen. Aus einem Modethema insbesondere der neunziger Jahre des letzten Jahrhunderts ist inzwischen ein zentrales Thema der Organisationsforschung geworden (Rebelo und Gomes 2008; Shipton 2006). Dieses Kapitel gibt daher einen Überblick über Begriff und Konzepte des organisationalen Lernens, die bisherige Forschung zu fördernden und hindernden Faktoren organisationalen Lernens und einen Ausblick auf die aktuelle Entwicklung des Themengebiets.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Literatur
Zurück zum Zitat Abrahamson E, Fairchild G (1999) Management fashion: lifecycles, triggers, and collective learning processes. Admin Sci Q 44:708–740CrossRef Abrahamson E, Fairchild G (1999) Management fashion: lifecycles, triggers, and collective learning processes. Admin Sci Q 44:708–740CrossRef
Zurück zum Zitat Argote L (2011) Organizational learning research: past, present and future. Manag Learn 42:439–446CrossRef Argote L (2011) Organizational learning research: past, present and future. Manag Learn 42:439–446CrossRef
Zurück zum Zitat Argyris C, Schön DA (1978) Organizational learning: a theory of action perspective. Addison-Wesley, Reading Argyris C, Schön DA (1978) Organizational learning: a theory of action perspective. Addison-Wesley, Reading
Zurück zum Zitat Argyris C, Schön D (1996) Organizational learning II: theory, method and practice. Addison Wesley, Reading Argyris C, Schön D (1996) Organizational learning II: theory, method and practice. Addison Wesley, Reading
Zurück zum Zitat Bapuji H, Crossan M (2004) From questions to answers: reviewing organizational learning research. Manag Learn 35:397–417CrossRef Bapuji H, Crossan M (2004) From questions to answers: reviewing organizational learning research. Manag Learn 35:397–417CrossRef
Zurück zum Zitat Bauer J, Mulder RH (2007) Modelling learning from errors in daily work. Learn Health Soc Care 6:121–133CrossRef Bauer J, Mulder RH (2007) Modelling learning from errors in daily work. Learn Health Soc Care 6:121–133CrossRef
Zurück zum Zitat Bauer J, Festner D, Gruber H, Harteis C, Heid H (2005) Error culture in the workplace: differences between managers and staff members. In: Gruber H, Harteis C, Mulderand RH, Rehrl M (Hrsg) Bridging individual, organizational, and cultural perspectives on professional learning. Roderer, Regensburg, S 259–263 Bauer J, Festner D, Gruber H, Harteis C, Heid H (2005) Error culture in the workplace: differences between managers and staff members. In: Gruber H, Harteis C, Mulderand RH, Rehrl M (Hrsg) Bridging individual, organizational, and cultural perspectives on professional learning. Roderer, Regensburg, S 259–263
Zurück zum Zitat Beer M, Eisenstat RA (2000) The silent killers of strategy implementation and learning. Sloan Manag Rev 41:29–40 Beer M, Eisenstat RA (2000) The silent killers of strategy implementation and learning. Sloan Manag Rev 41:29–40
Zurück zum Zitat Berthoin-Antal AB, Lenhardt U, Rosenbrock R (2003) Barriers to organizational learning. In: Dierkes M, Berthoin-Antal AB, Child J, Nonaka I (Hrsg) Handbook of organizational learning and knowledge. Oxford University Press, Oxford, S 865–885 Berthoin-Antal AB, Lenhardt U, Rosenbrock R (2003) Barriers to organizational learning. In: Dierkes M, Berthoin-Antal AB, Child J, Nonaka I (Hrsg) Handbook of organizational learning and knowledge. Oxford University Press, Oxford, S 865–885
Zurück zum Zitat Bunderson JS, Sutcliffe KM (2003) Management team learning orientation and business unit performance. J Appl Psychol 88:552–560CrossRef Bunderson JS, Sutcliffe KM (2003) Management team learning orientation and business unit performance. J Appl Psychol 88:552–560CrossRef
Zurück zum Zitat Cangelosi V, Dill W (1965) Organizational learning: observations toward a theory. Admin Sci Q 10:175–203CrossRef Cangelosi V, Dill W (1965) Organizational learning: observations toward a theory. Admin Sci Q 10:175–203CrossRef
Zurück zum Zitat Cannon MD, Edmondson AC (2001) Confronting failure: antecedents and consequences of shared beliefs about failure in organizational work groups. J Organ Behav 22:161–177CrossRef Cannon MD, Edmondson AC (2001) Confronting failure: antecedents and consequences of shared beliefs about failure in organizational work groups. J Organ Behav 22:161–177CrossRef
Zurück zum Zitat Chiva R, Alegre J, Lapiedra R (2007) Measuring organizational learning capability among the workforce. Int J Manpower 28:224–242CrossRef Chiva R, Alegre J, Lapiedra R (2007) Measuring organizational learning capability among the workforce. Int J Manpower 28:224–242CrossRef
Zurück zum Zitat Coopey J (1995) The learning organization, power, politics and ideology. Manag Learn 26:193–213CrossRef Coopey J (1995) The learning organization, power, politics and ideology. Manag Learn 26:193–213CrossRef
Zurück zum Zitat Crossan MM, Lane HW, White RE (1999) An organizational learning framework: from intuition to institution. Acad Manag Rev 24:522–537 Crossan MM, Lane HW, White RE (1999) An organizational learning framework: from intuition to institution. Acad Manag Rev 24:522–537
Zurück zum Zitat Crossan MM, Maurer CC, White RE (2011) Reflections on the 2009 AMR Decade Award: do we have a theory of organizational learning? Acad Manag Rev 36:446–460CrossRef Crossan MM, Maurer CC, White RE (2011) Reflections on the 2009 AMR Decade Award: do we have a theory of organizational learning? Acad Manag Rev 36:446–460CrossRef
Zurück zum Zitat Dean J, Brandes P, Dharwadkar R (1998) Organizational cynicism. Acad Manag Rev 23:341–353 Dean J, Brandes P, Dharwadkar R (1998) Organizational cynicism. Acad Manag Rev 23:341–353
Zurück zum Zitat Dodgson M (1993) Organizational learning: a review of some literatures. Organ Stud 14:375–394CrossRef Dodgson M (1993) Organizational learning: a review of some literatures. Organ Stud 14:375–394CrossRef
Zurück zum Zitat Duncan R, Weiss A (1979) Organizational learning: implications for organizational design. In: Cummings LL, Staw BM (Hrsg) Research in organizational behavior, Bd 1. JAI Press, Greenwich, S 75–123. Duncan R, Weiss A (1979) Organizational learning: implications for organizational design. In: Cummings LL, Staw BM (Hrsg) Research in organizational behavior, Bd 1. JAI Press, Greenwich, S 75–123.
Zurück zum Zitat Easterby-Smith M (1997) Disciplines of organizational learning: contributions and critiques. Hum Relat 50:1085–1113 Easterby-Smith M (1997) Disciplines of organizational learning: contributions and critiques. Hum Relat 50:1085–1113
Zurück zum Zitat Easterby-Smith M, Li S, Batunek J (2009) Research methods for organizational learning: the transatlantic gap. Manag Learn 40:439–447CrossRef Easterby-Smith M, Li S, Batunek J (2009) Research methods for organizational learning: the transatlantic gap. Manag Learn 40:439–447CrossRef
Zurück zum Zitat Edmondson A (2004) Learning from mistakes is easier said than done: group and organizational influences on the detection and correction of human error. J Appl Behav Sci 40:66–90CrossRef Edmondson A (2004) Learning from mistakes is easier said than done: group and organizational influences on the detection and correction of human error. J Appl Behav Sci 40:66–90CrossRef
Zurück zum Zitat Edmondson A, Moingeon B (1996) From organizational learning to the learning organization. Manag Learn 29:5–20CrossRef Edmondson A, Moingeon B (1996) From organizational learning to the learning organization. Manag Learn 29:5–20CrossRef
Zurück zum Zitat Ellis S, Caridi O, Lipshitz R, Popper M (1999) Perceived error criticality and organizational learning: an empirical investigation. Knowl Process Manag 6:166–175CrossRef Ellis S, Caridi O, Lipshitz R, Popper M (1999) Perceived error criticality and organizational learning: an empirical investigation. Knowl Process Manag 6:166–175CrossRef
Zurück zum Zitat Ferris GR, Treadway DC, Perrewé PL, Brouer RL, Douglas C, Lux S (2007) Political skill at work. J Manag 33:290–320CrossRef Ferris GR, Treadway DC, Perrewé PL, Brouer RL, Douglas C, Lux S (2007) Political skill at work. J Manag 33:290–320CrossRef
Zurück zum Zitat Friedman VJ, Lipshitz R, Overmeer W (2003) Creating conditions for organizational learning. In: Dierkes M, Berthoin-Antal AB, Child J, Nonaka I (Hrsg) Handbook of organizational learning and knowledge. Oxford University Press, Oxford, S 757–774 Friedman VJ, Lipshitz R, Overmeer W (2003) Creating conditions for organizational learning. In: Dierkes M, Berthoin-Antal AB, Child J, Nonaka I (Hrsg) Handbook of organizational learning and knowledge. Oxford University Press, Oxford, S 757–774
Zurück zum Zitat Friedman VJ, Lipshitz R, Popper M (2005) The mystification of organizational learning. J Manag Inq 14:19–30 Friedman VJ, Lipshitz R, Popper M (2005) The mystification of organizational learning. J Manag Inq 14:19–30
Zurück zum Zitat Goh SC, Elliot C, Quon TK (2012) The relationship between learning capability and organizational performance: a meta-analytic examination. Learn Organ 19:92–108CrossRef Goh SC, Elliot C, Quon TK (2012) The relationship between learning capability and organizational performance: a meta-analytic examination. Learn Organ 19:92–108CrossRef
Zurück zum Zitat Hanft A (1996) Organisationales Lernen und Macht – Über den Zusammenhang von Wissen, Lernen, Macht und Struktur. In: Schreyögg G, Conrad P (Hrsg) Managementforschung 6. De Gruyter, Berlin, S 133–162 Hanft A (1996) Organisationales Lernen und Macht – Über den Zusammenhang von Wissen, Lernen, Macht und Struktur. In: Schreyögg G, Conrad P (Hrsg) Managementforschung 6. De Gruyter, Berlin, S 133–162
Zurück zum Zitat Holmqvist M (2009) Complicating the organization: a new prescription for the learning organization? Manag Learn 40:275–287CrossRef Holmqvist M (2009) Complicating the organization: a new prescription for the learning organization? Manag Learn 40:275–287CrossRef
Zurück zum Zitat Huzzard T, Östergren K (2002) When norms collide: learning under organizational hypocrisy. Br J Manag 13:547–559CrossRef Huzzard T, Östergren K (2002) When norms collide: learning under organizational hypocrisy. Br J Manag 13:547–559CrossRef
Zurück zum Zitat Inkpen AC, Crossan MM (1996) Believing is seeing: joint ventures and organizational learning. In: Russ-Eft D, Preskill H, Sleezer C (Hrsg) Human resource development review. Research and implications. Sage, Thousand Oaks, S 299–329 Inkpen AC, Crossan MM (1996) Believing is seeing: joint ventures and organizational learning. In: Russ-Eft D, Preskill H, Sleezer C (Hrsg) Human resource development review. Research and implications. Sage, Thousand Oaks, S 299–329
Zurück zum Zitat Jimenez-Jimenez D, Sanz-Valle R (2011) Innovation, organizational learning, and performance. J Bus Res 64:408–417CrossRef Jimenez-Jimenez D, Sanz-Valle R (2011) Innovation, organizational learning, and performance. J Bus Res 64:408–417CrossRef
Zurück zum Zitat Keith N, Frese M (2011) Enhancing firm performance and innovativeness through error management culture. In: Ashkanasy NM, Wilderom CPM, Peterson MF (Hrsg) The handbook of organizational culture and climate. Sage, Los Angeles, S 137–157CrossRef Keith N, Frese M (2011) Enhancing firm performance and innovativeness through error management culture. In: Ashkanasy NM, Wilderom CPM, Peterson MF (Hrsg) The handbook of organizational culture and climate. Sage, Los Angeles, S 137–157CrossRef
Zurück zum Zitat Kim DH (1993) The link between individual and organizational learning. Sloan Manag Rev 35:37–50 Kim DH (1993) The link between individual and organizational learning. Sloan Manag Rev 35:37–50
Zurück zum Zitat Klix F (1996) Lernen und Denken. In: Hoffmann J, Kintsch W (Hrsg) Lernen. Enzyklopädie der Psychologie (C/II/7). Hogrefe, Göttingen, S. 529–583 Klix F (1996) Lernen und Denken. In: Hoffmann J, Kintsch W (Hrsg) Lernen. Enzyklopädie der Psychologie (C/II/7). Hogrefe, Göttingen, S. 529–583
Zurück zum Zitat Kluge A, Schilling J (2000) Organisationales Lernen und Lernende Organisation – ein Überblick zum Stand von Theorie und Empirie [Organizational learning and the learning organization – a review on the theoretical and empirical state-of-the-art]. Z Arb Organ 44:179–191 Kluge A, Schilling J (2000) Organisationales Lernen und Lernende Organisation – ein Überblick zum Stand von Theorie und Empirie [Organizational learning and the learning organization – a review on the theoretical and empirical state-of-the-art]. Z Arb Organ 44:179–191
Zurück zum Zitat Kluge A, Schilling J (2003) Organizational learning and learning organizations. Psychol Manag J 6:31–50 Kluge A, Schilling J (2003) Organizational learning and learning organizations. Psychol Manag J 6:31–50
Zurück zum Zitat Kluge A, Schilling J (2007) Organisationales Lernen. In: Sonntag, K, Schuler H (Hrsg) Handbuch der Psychologie. Band Arbeits- und Organisationspsychologie. Hogrefe, Göttingen, S 760–766 Kluge A, Schilling J (2007) Organisationales Lernen. In: Sonntag, K, Schuler H (Hrsg) Handbuch der Psychologie. Band Arbeits- und Organisationspsychologie. Hogrefe, Göttingen, S 760–766
Zurück zum Zitat Kluge A, Schilling J, Putz D (2010) Organisationales Klima für ein Lernen aus Fehlern: Die Rolle von charismatisch-zielorientierter und aktivierender Führung. Wirtschaftspsychologie 4(2010):29–40 Kluge A, Schilling J, Putz D (2010) Organisationales Klima für ein Lernen aus Fehlern: Die Rolle von charismatisch-zielorientierter und aktivierender Führung. Wirtschaftspsychologie 4(2010):29–40
Zurück zum Zitat Lawrence TB, Mauws MK, Dyck B, Kleysen RF (2005) The politics of organizational learning: integrating power into the 4I framework. Acad Manag Rev 30:180–191CrossRef Lawrence TB, Mauws MK, Dyck B, Kleysen RF (2005) The politics of organizational learning: integrating power into the 4I framework. Acad Manag Rev 30:180–191CrossRef
Zurück zum Zitat Levitt B, March JG (1988) Organizational learning. Annu Rev Soc 14:319–340CrossRef Levitt B, March JG (1988) Organizational learning. Annu Rev Soc 14:319–340CrossRef
Zurück zum Zitat March JG (1991) Exploration and exploitation in organizational learning. Organ Sci 2:71–87CrossRef March JG (1991) Exploration and exploitation in organizational learning. Organ Sci 2:71–87CrossRef
Zurück zum Zitat Morgan G (1986) Images of organization. Sage, Beverly Hills Morgan G (1986) Images of organization. Sage, Beverly Hills
Zurück zum Zitat Naot YBH, Lipshitz R, Popper M (2004) Discerning the quality of organizational learning. Manag Learn 35:451–472CrossRef Naot YBH, Lipshitz R, Popper M (2004) Discerning the quality of organizational learning. Manag Learn 35:451–472CrossRef
Zurück zum Zitat Nonaka I (1994) A dynamic theory of organizational knowledge creation. Organ Sci 5:14–37CrossRef Nonaka I (1994) A dynamic theory of organizational knowledge creation. Organ Sci 5:14–37CrossRef
Zurück zum Zitat Örtenblad A (2002) Organizational learning: a radical perspective. Int J Manag Rev 4:87–100CrossRef Örtenblad A (2002) Organizational learning: a radical perspective. Int J Manag Rev 4:87–100CrossRef
Zurück zum Zitat Örtenblad A (2004) The learning organization: towards an integrated model. Learn Organ 11:129–144CrossRef Örtenblad A (2004) The learning organization: towards an integrated model. Learn Organ 11:129–144CrossRef
Zurück zum Zitat Popper M, Lipshitz R (2000) Organizational learning: mechanisms, culture, and feasibility. Manag Learn 31:181–196CrossRef Popper M, Lipshitz R (2000) Organizational learning: mechanisms, culture, and feasibility. Manag Learn 31:181–196CrossRef
Zurück zum Zitat Putz D, Schilling J, Kluge, A (2010) OlaF. Fragebogen zur Erfassung des organisationalen Klimas für Lernen aus Fehlern[OLE. Questionnaire to measure the organizational climate to learn form errors.]. In: Sarges W, Wottawa H, Roos C (Hrsg) Handbuch wirtschaftspsychologischer Testverfahren, Band 2: Organisationspsychologische Instrumente. Pabst, Lengerich, S 251–258 Putz D, Schilling J, Kluge, A (2010) OlaF. Fragebogen zur Erfassung des organisationalen Klimas für Lernen aus Fehlern[OLE. Questionnaire to measure the organizational climate to learn form errors.]. In: Sarges W, Wottawa H, Roos C (Hrsg) Handbuch wirtschaftspsychologischer Testverfahren, Band 2: Organisationspsychologische Instrumente. Pabst, Lengerich, S 251–258
Zurück zum Zitat Putz D, Schilling J, Kluge A (2012a) Measuring organizational climate for learning from errors at work. In: Bauer J, Harteis C (Hrsg) Human fallibility – the ambiguity of errors for work and learning. Springer, Berlin, S 107–123CrossRef Putz D, Schilling J, Kluge A (2012a) Measuring organizational climate for learning from errors at work. In: Bauer J, Harteis C (Hrsg) Human fallibility – the ambiguity of errors for work and learning. Springer, Berlin, S 107–123CrossRef
Zurück zum Zitat Putz D, Schilling J, Kluge A, Stangenberg C (2012b) Measuring organizational learning from errors: development and validation of an integrated model and questionnaire. Manag Learn. doi:10.1177/1350507612444391 Putz D, Schilling J, Kluge A, Stangenberg C (2012b) Measuring organizational learning from errors: development and validation of an integrated model and questionnaire. Manag Learn. doi:10.​1177/​1350507612444391​
Zurück zum Zitat Rebelo TM, Gomes AD (2008) Organizational learning and the learning organization: reviewing evolution for prospecting the future. Learn Organ 15:294–308CrossRef Rebelo TM, Gomes AD (2008) Organizational learning and the learning organization: reviewing evolution for prospecting the future. Learn Organ 15:294–308CrossRef
Zurück zum Zitat Rothman J, Friedman VJ (2003) Identity, conflict, and organizational learning. In: Dierkes M, Berthoin-Antal AB, Child J, Nonaka I (Hrsg) Handbook of organizational learning and knowledge. Oxford University Press, Oxford, S 582–597 Rothman J, Friedman VJ (2003) Identity, conflict, and organizational learning. In: Dierkes M, Berthoin-Antal AB, Child J, Nonaka I (Hrsg) Handbook of organizational learning and knowledge. Oxford University Press, Oxford, S 582–597
Zurück zum Zitat Schanz G (1992) Organisation. In: Frese E (Hrsg) Handwörterbuch der Organisation. Poeschel, Stuttgart, S 1459–1471 Schanz G (1992) Organisation. In: Frese E (Hrsg) Handwörterbuch der Organisation. Poeschel, Stuttgart, S 1459–1471
Zurück zum Zitat Schein EH (1993) On dialogue, culture and organizational learning. Organ Dyn 22:40–51CrossRef Schein EH (1993) On dialogue, culture and organizational learning. Organ Dyn 22:40–51CrossRef
Zurück zum Zitat Schilling J, Kluge A (2004) Können Organisationen nicht lernen? Facetten organisationaler Lernkulturen. Gruppendynamik und Organisationsberatung 35:367–385CrossRef Schilling J, Kluge A (2004) Können Organisationen nicht lernen? Facetten organisationaler Lernkulturen. Gruppendynamik und Organisationsberatung 35:367–385CrossRef
Zurück zum Zitat Schilling J, Kluge A (2009) Barriers to organizational learning: an integration of theory and research. Int J Manag Rev 11:337–360CrossRef Schilling J, Kluge A (2009) Barriers to organizational learning: an integration of theory and research. Int J Manag Rev 11:337–360CrossRef
Zurück zum Zitat Shipton H (2006) Cohesion or confusion? Towards a typology for organizational research. Int J Manag Rev 8:233–252CrossRef Shipton H (2006) Cohesion or confusion? Towards a typology for organizational research. Int J Manag Rev 8:233–252CrossRef
Zurück zum Zitat Sitkin SB (1996) Learning through failure. In: Cohen MD, Sproull LS (Hrsg) Organizational learning. Sage, Thousand Oaks, S 541–577 Sitkin SB (1996) Learning through failure. In: Cohen MD, Sproull LS (Hrsg) Organizational learning. Sage, Thousand Oaks, S 541–577
Zurück zum Zitat Spender JC (1989) Industry recipes: an inquiry into the nature and sources of managerial judgment. Blackwell, Oxford Spender JC (1989) Industry recipes: an inquiry into the nature and sources of managerial judgment. Blackwell, Oxford
Zurück zum Zitat Steiner L (1998) Organizational dilemmas as barriers to learning. Learn Organ 5:193–201CrossRef Steiner L (1998) Organizational dilemmas as barriers to learning. Learn Organ 5:193–201CrossRef
Zurück zum Zitat Sun PYT, Scott JL (2005) An investigation of barriers to knowledge transfer. J Knowl Manag 9:75–90CrossRef Sun PYT, Scott JL (2005) An investigation of barriers to knowledge transfer. J Knowl Manag 9:75–90CrossRef
Zurück zum Zitat Szulanski G (2003) Sticky knowledge: barriers to knowing in the firm. Sage, Thousand Oaks Szulanski G (2003) Sticky knowledge: barriers to knowing in the firm. Sage, Thousand Oaks
Zurück zum Zitat Tucker AL, Edmondson AC, Spear S (2002) When problem solving prevents organizational learning. J Organ Change 15:122–137CrossRef Tucker AL, Edmondson AC, Spear S (2002) When problem solving prevents organizational learning. J Organ Change 15:122–137CrossRef
Zurück zum Zitat Van Dyck C, Frese M, Baer M, Sonnentag S (2005) Organizational error management culture and its impact on performance: a two-study replication. J Appl Psychol 90:1228–1240CrossRef Van Dyck C, Frese M, Baer M, Sonnentag S (2005) Organizational error management culture and its impact on performance: a two-study replication. J Appl Psychol 90:1228–1240CrossRef
Zurück zum Zitat Vince R, Saleem T (2004) The impact of caution and blame on organizational learning. Manag Learn 35:133–154CrossRef Vince R, Saleem T (2004) The impact of caution and blame on organizational learning. Manag Learn 35:133–154CrossRef
Zurück zum Zitat Walsh JP, Ungson GR (1991) Organizational memory. Acad Manag Rev 16:57–91 Walsh JP, Ungson GR (1991) Organizational memory. Acad Manag Rev 16:57–91
Zurück zum Zitat Weick KE (1995) Sensemaking in organizations. Sage, Thousand Oaks Weick KE (1995) Sensemaking in organizations. Sage, Thousand Oaks
Zurück zum Zitat Weick KE, Westley F (1996) Organizational learning: affirming an oxymoron. In: Clegg SR, Hardy C, Nord WR (Hrsg) Handbook of organization studies. Sage, London, S 440–458 Weick KE, Westley F (1996) Organizational learning: affirming an oxymoron. In: Clegg SR, Hardy C, Nord WR (Hrsg) Handbook of organization studies. Sage, London, S 440–458
Zurück zum Zitat Zander U, Kogut B (1995) Knowledge and the speed of the transfer and imitation of organizational capabilities: an empirical test. Organ Sci 6:76–92CrossRef Zander U, Kogut B (1995) Knowledge and the speed of the transfer and imitation of organizational capabilities: an empirical test. Organ Sci 6:76–92CrossRef
Zurück zum Zitat Zell D (2001) Overcoming barriers to work innovations: lessons learned at Hewlett-Packard. Organ Dyn 30:77–86CrossRef Zell D (2001) Overcoming barriers to work innovations: lessons learned at Hewlett-Packard. Organ Dyn 30:77–86CrossRef
Zurück zum Zitat Zhao B, Olivera F (2006) Error reporting in organizations. Acad Manag Rev 31:1012–1030CrossRef Zhao B, Olivera F (2006) Error reporting in organizations. Acad Manag Rev 31:1012–1030CrossRef
Metadaten
Titel
Organisationales Lernen
verfasst von
Jan Schilling
Annette Kluge
Copyright-Jahr
2013
DOI
https://doi.org/10.1007/978-3-658-02551-9_12

Premium Partner