nach oben

Journal of Business and Psychology

Erschienen in:

01.09.2011

Dispositional Antecedents of Demonstration and Usefulness of Voice Behavior

verfasst von: J. Michael Crant, Tae-Yeol Kim, Jie Wang

Erschienen in: Journal of Business and Psychology | Ausgabe 3/2011

Einloggen

Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.

search-config

KI-gestützte Suche

Aus

Abstract

Purpose

To examine the relationship between Five-Factor Model (FFM) and non-FFM personality traits that are theoretically relevant to voice behavior and the demonstration and usefulness of voice behavior.

Design/Methodology/Approach

A survey was conducted measuring personality with 244 MBA and undergraduate students. Their instructors kept track of all incidents of student voice behavior, and evaluated the usefulness of the suggestions.

Findings

Extraversion, conscientiousness, and proactive personality were associated with voice presence. Conscientiousness and proactive personality also were associated with ratings of the usefulness of the suggestions contained in the voice communications. When all FFM and non-FFM traits studied were simultaneously entered into a single regression equation, only proactive personality significantly predicted the usefulness of the voice behaviors.

Implications

The results indicate that proactive personality was more predictive than the FFM traits of voice behavior directed toward one’s supervisor and the usefulness of the voice. Future research should validate these findings in a more traditional organizational setting.

Originality/Value

This work is one of the few studies that have employed a field setting to study the presence and usefulness of voice behaviors. Another gap filled by the present research is comparing the predictive validity of FFM and non-FFM personality traits on voice presence, and examining the relationship between the personality of the voice contributors and the target’s evaluation of the voice usefulness in a field setting.

Vorheriger Artikel The Multidimensional Nature of Continuance Commitment: Commitment Owing to Economic Exchanges Versus Lack of Employment Alternatives

Nächster Artikel Private Eyes Are Watching You: Reactions to Location Sensing Technologies

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

über 102.000 Bücher
über 537 Zeitschriften

aus folgenden Fachgebieten:

Automobil + Motoren
Bauwesen + Immobilien
Business IT + Informatik
Elektrotechnik + Elektronik
Energie + Nachhaltigkeit
Finance + Banking
Management + Führung
Marketing + Vertrieb
Maschinenbau + Werkstoffe
Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Jetzt informieren

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

über 67.000 Bücher
über 340 Zeitschriften

aus folgenden Fachgebieten:

Bauwesen + Immobilien
Business IT + Informatik
Finance + Banking
Management + Führung
Marketing + Vertrieb
Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Jetzt informieren

These analyses were based on a dichotomous conceptualization of voice behavior, which captured only whether a particular student offered a constructive suggestion. To supplement this, we computed additional analyses using the frequency of voice behavior (the number of suggestions offered by each student) as the dependent variable. For the simple correlations, only extraversion and neuroticism showed differences compared to the results for the dichotomous conceptualization. Extraversion was significantly correlated with the presence of voice behavior (r = 0.16, p < 0.05), while Neuroticism failed to reach significance (r = −0.05, n.s.). Neuroticism was significantly correlated with the frequency of voice behavior (r = −0.12, p < 0.05), and extraversion failed to achieve significance (r = 0.09, n.s.). The results of the regression analyses using frequency of voice behavior and the presence of voice behavior as dependent variables were nearly identical.

Arkin, R. M., & Grove, T. (1990). Shyness, sociability, and patterns of everyday affiliation. Journal of Social and Personal Relationships, 7, 273–281.CrossRef

Ashton, M. C. (1998). Personality and job performance: The importance of narrow traits. Journal of Organizational Behavior, 19, 289–303.CrossRef

Avery, D. R., & Quinones, M. A. (2002). Disentangling the effects of voice: The incremental roles of opportunity, behavior, and instrumentality in predicting procedural fairness. Journal of Applied Psychology, 87, 81–86.PubMedCrossRef

Barrick, M. R., & Mount, M. K. (1991). The Big Five personality dimensions and job performance: A meta-analysis. Personnel Psychology, 44, 1–26.CrossRef

Barrick, M. R., Mount, M. K., & Judge, T. A. (2001). Personality and performance at the beginning of the new millennium: What do we know and where do we go next? International Journal of Selection and Assessment, 9, 9–30.CrossRef

Barrick, M. R., Mount, M. K., & Strauss, J. P. (1993). Conscientiousness and performance of sales representatives: Test of the mediating effects of goal setting. Journal of Applied Psychology, 78, 715–722.CrossRef

Bateman, T. S., & Crant, J. M. (1993). The proactive component of organizational behavior. Journal of Organizational Behavior, 14, 103–118.CrossRef

Bateman, T. S., & Crant, J. M. (1999). Proactive behavior: Meanings, impact, and recommendations. Business Horizons, 42(3), 63–70.CrossRef

Behling, O. (1998). Employee selection: Will intelligence and conscientiousness do the job? Academy of Management Executive, 12, 77–86.CrossRef

Bowen, F., & Blackmon, K. (2003). Spirals of silence: The dynamic effects of diversity on organizational voice. Journal of Management Studies, 40, 1393–1417.CrossRef

Cheek, J. M., & Buss, A. H. (1981). Shyness and sociability. Journal of Personality and Social Psychology, 41, 330–339.CrossRef

Cheek, J. M., & Melchior, L. A. (1990). Shyness, self-esteem, and self-consciousness. In H. Leitenberg (Ed.), Handbook of social and evaluation anxiety (pp. 47–82). New York, NY: Plenum Press.

Cohen, J. (1960). A coefficient of agreement for nominal scales. Educational and Psychological Measurement, 20, 37–46.CrossRef

Costa, P. T., Jr., & McCrae, R. (1992). NEO-PI-R and NEO-FFI professional manual. Odessa, FL: Psychological Assessment Resources.

Crant, J. M. (1995). The proactive personality scale and objective job performance among real estate agents. Journal of Applied Psychology, 80, 532–537.CrossRef

Crant, J. M. (2000). Proactive behavior in organizations. Journal of Management, 26, 435–462.CrossRef

Crant, J. M., & Bateman, T. S. (2000). Charismatic leadership viewed from above: The impact of proactive personality. Journal of Organizational Behavior, 21, 63–75.CrossRef

Detert, J. R., & Burris, E. R. (2007). Leadership behavior and employee voice: Is the door really open? Academy of Management Journal, 50, 869–884.CrossRef

Digman, J. M. (1990). Personality structure: Emergence of the five-factor model. Annual Review of Psychology, 41, 417–440.CrossRef

Doll, W. J., & Torkzadeh, G. (1988). The measurement of end-user computing satisfaction. MIS Quarterly, 12, 259–274.CrossRef

Erez, Z., LePine, J. A., & Elms, H. (2002). Effects of rotated leadership and peer evaluation on the functioning and effectiveness of self-managed teams: A quasi-experiment. Personnel Psychology, 55, 929–948.CrossRef

Fishbein, M., & Ajzen, I. (1974). Attitudes toward objects as predictive of single and multiple behavioral criteria. Psychological Review, 81, 59–74.CrossRef

Fuller, J. B., Barnett, T., Hester, K., Relyea, C., & Frey, L. (2007). An exploratory examination of voice behavior from an impression management perspective. Journal of Managerial Issues, 19, 134–151.

Fuller, J. B., Marler, L. E., & Hester, K. (2006). Promoting felt responsibility for constructive change and proactive behavior: Exploring aspects of an elaborated model of work design. Journal of Organizational Behavior, 27, 1089–1120.CrossRef

Graziano, W. G., Jensen-Campbell, L. A., & Hair, E. C. (1996). Perceiving interpersonal conflict and reacting to it: The case for agreeableness. Journal of Personality and Social Psychology, 70, 820–835.PubMedCrossRef

Hayes, A. F., Scheufele, D. A., & Huge, M. E. (2006). Nonparticipation as self-censorship: Publicly observable political activity in a polarized opinion climate. Political Behavior, 28, 259–283.CrossRef

Hough, L. M., Eaton, N. K., Dunnette, M. D., Kamp, J. D., & McCloy, R. A. (1990). Criterion-related validities of personality constructs and the effect of response distortion on those validities. Journal of Applied Psychology, 75, 581–595.CrossRef

Hough, L. M., & Furnam, A. (2003). Use of personality variables in work settings. In W. Borman, D. Ilgen, & R. Klimoski (Eds.), Handbook of psychology: Industrial and organisational psychology (Vol. 12, pp. 131–169). Hoboken, NY: Wiley.

Hough, L. M., & Oswald, F. L. (2000). Personnel selection: Looking toward the future—remembering the past. Annual Review of Psychology, 51, 631–664.PubMedCrossRef

Hough, L. M., & Schneider, R. J. (1996). Personality traits, taxonomies, and applications on organizations. In K. Murphy (Ed.), Individual differences on organizations (pp. 31–88). San Francisco, CA: Jossey-Bass.

Huang, X., Van de Vliert, E., & Van der Vegt, G. S. (2005). Breaking the silence culture: Stimulation of participation and employee opinion withholding cross-nationally? Management and Organization Review, 1, 459–483.CrossRef

Janssen, O., de Vries, T., & Cozijnsen, A. J. (1998). Voicing by adapting and innovating employees: An empirical study on how personality and environment interact to affect voice behavior. Human Relations, 51, 945–967.

Kim, T.-Y., Rosen, B., & Lee, D. (2009). South Korean managerial reactions to voicing discontent: Effects of employee attitude and employee communication styles. Journal of Organizational Behavior, 30, 1001–1018.CrossRef

Kirkman, B. L., & Rosen, B. (1999). Beyond self-management: Antecedents and consequences of team empowerment. Academy of Management Journal, 42, 58–74.CrossRef

LePine, J. A., & Van Dyne, L. (1998). Predicting voice behavior in work groups. Journal of Applied Psychology, 83, 853–868.CrossRef

LePine, J. A., & Van Dyne, L. (2001). Voice and cooperative behavior as contrasting forms of contextual performance: Evidence of differential relationships with Big Five personality characteristics and cognitive ability. Journal of Applied Psychology, 86, 326–336.PubMedCrossRef

Motowidlo, S. J., Borman, W. C., & Schmit, M. J. (1997). A theory of individual differences in task and contextual performance. Human Performance, 10, 71–83.CrossRef

Mount, M. K., & Barrick, M. R. (1998). Five Reasons why the “Big Five” article has been frequently cited. Personnel Psychology, 51, 849–858.CrossRef

Nemeth, C. J., & Staw, B. M. (1989). The tradeoffs of social control and innovation within groups and organizations. In L. Berkowitz (Ed.), Advances in experimental social psychology (Vol. 22, pp. 175–210). New York: Academic Press.

Nikolaou, I., Vakola, M., & Bourantas, D. (2008). Who speaks up at work? Dispositional influences on employees’ voice behavior. Personnel Review, 37, 666–679.CrossRef

Ones, D. S., & Viswesvaran, C. (1996). Bandwidth-fidelity dilemma in personality measurement for personnel selection. Journal of Organizational Behavior, 17, 609–626.CrossRef

Parker, S. K., & Collins, C. G. (2010). Taking stock: Integrating and differentiating multiple proactive behaviors. Journal of Management, 36, 633–662.CrossRef

Paunonen, S. V., Rothstein, M. G., & Jackson, D. N. (1999). Narrow reasoning about the use of broad personality measures for personnel selection. Journal of Organizational Behavior, 20, 389–405.CrossRef

Premeaux, S. F., & Bedeian, A. G. (2003). Breaking the silence: The moderating effects of self-monitoring in predicting speaking up in the workplace. Journal of Management Studies, 40, 1537–1562.CrossRef

Rusbult, C. E., Farrell, D., Rogers, G., & Mainous, A. G., III. (1988). Impact of exchange variables on exit, voice, loyalty, and neglect: An integrative model of responses to declining job satisfaction. Academy of Management Journal, 31, 599–627.CrossRef

Sanders, G. L. (1984). MIS/DSS success measure. Systems, Objectives, and Solutions, 4, 29–34.

Schneider, R. J., Hough, L. M., & Dunnette, M. D. (1996). Broadsided by broad traits: How to sink science in five dimensions or less. Journal of Organizational Behavior, 17, 639–655.CrossRef

Seibert, S. E., Crant, J. M., & Kraimer, M. L. (1999). Proactive personality and career success. Journal of Applied Psychology, 84, 416–427.PubMedCrossRef

Seibert, S., Kraimer, M., & Crant, J. M. (2001). What do proactive people do? A longitudinal model linking proactive personality and career success. Personnel Psychology, 54, 845–874.CrossRef

Sheppard, J. A., & Arkin, R. M. (1990). Shyness and self-presentation. In R. Crozier (Ed.), Shyness and embarrassment (pp. 286–314). New York: Cambridge University Press.CrossRef

Snyder, M. (1974). Self-monitoring of expressive behavior. Journal of Personality and Social Psychology, 30, 526–537.CrossRef

Snyder, M., & Gangestad, S. (1986). On the nature of self-monitoring: Matters of assessment, matters of validity. Journal of Personality and Social Psychology, 51, 125–139.PubMedCrossRef

Spitzmueller, M., & Sin, H. P. (2009). A quantitative review of the nomological network of proactive personality. Paper presented at the annual meeting of the Academy of Management, Chicago, IL.

Stamper, C. L., & Van Dyne, L. (2001). Work status and organizational citizenship behavior: A field study of restaurant employees. Journal of Organizational Behavior, 22, 517–536.CrossRef

Tett, R. P., & Burnett, D. D. (2003). A personality trait-based interactionist model of job performance. Journal of Applied Psychology, 88, 500–517.PubMedCrossRef

Thomas, D. C., & Pekerti, A. A. (2003). Effect of culture on situational determinants of exchange behavior in organizations: A comparison of New Zealand and Indonesia. Journal of Cross-Cultural Psychology, 34, 269–281.CrossRef

Thompson, J. A. (2005). Proactive personality and job performance: A social capital perspective. Journal of Applied Psychology, 90, 1011–1017.PubMedCrossRef

Van Dyne, L., Ang, S., & Botero, I. C. (2003). Conceptualizing employee silence and employee voice as multidimensional constructs. Journal of Management Studies, 40, 1359–1392.CrossRef

Van Dyne, L., Cummings, L. L., & McLean Parks, J. (1995). Extra-role behaviors: In pursuit of construct and definitional clarity (a bridge over muddied waters). In L. L. Cummings & B. M. Staw (Eds.), Research in organizational behavior (Vol. 17, pp. 215–285). Greenwich, CT: JAI Press.

Van Dyne, L., & LePine, J. A. (1998). Helping and voice extra-role behaviors: Evidence of construct and predictive validity. Academy of Management Journal, 41, 108–119.CrossRef

Witt, L. A., Burke, L. A., Barrick, M. R., & Mount, M. K. (2002). The interactive effects of conscientiousness and agreeableness on job performance. Journal of Applied Psychology, 87, 164–169.PubMedCrossRef

Titel: Dispositional Antecedents of Demonstration and Usefulness of Voice Behavior
verfasst von: J. Michael Crant
Tae-Yeol Kim
Jie Wang
Publikationsdatum: 01.09.2011
Verlag: Springer US
Erschienen in: Journal of Business and Psychology / Ausgabe 3/2011
Print ISSN: 0889-3268
Elektronische ISSN: 1573-353X
DOI: https://doi.org/10.1007/s10869-010-9197-y

Springer Professional

Abstract

Purpose

Design/Methodology/Approach

Findings

Implications

Originality/Value

Bitte loggen Sie sich ein, um Zugang zu Ihrer Lizenz zu erhalten.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Springer Professional "Wirtschaft"

Weitere Artikel der Ausgabe 3/2011

The Multidimensional Nature of Continuance Commitment: Commitment Owing to Economic Exchanges Versus Lack of Employment Alternatives

To Aggregate or Not to Aggregate: Steps for Developing and Validating Higher-Order Multidimensional Constructs

The Servant Leadership Survey: Development and Validation of a Multidimensional Measure

Individual Values, Organizational Commitment, and Participation in a Change: Israeli Teachers’ Approach to an Optional Educational Reform

The Influence of Psychological Contract Breach on Temporary Workers’ Commitment and Behaviors: A Multiple Agency Perspective

Private Eyes Are Watching You: Reactions to Location Sensing Technologies

Premium Partner