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2013 | OriginalPaper | Buchkapitel

Measuring Users’ Emotions with a Component-Based Approach

verfasst von : Rogério Aparecido Campanari Xavier, Vânia Paula de Almeida Neris

Erschienen in: Enterprise Information Systems

Verlag: Springer Berlin Heidelberg

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Abstract

The emotional experience is present in all types of interaction between human beings. Therefore, it is vital to consider the emotional experience during the design process of users’ interfaces to inspire greater confidence among users as well as for the interface to be easier to learn and use. Considering the complexity of the subject, it is necessary to combine methods to minimize the detection of false positives in the evaluation of the user’s emotional state while interacting with information systems. This work presents a hybrid evaluation approach based on the emotion model described by Scherer [1]. The proposed approach allows designers to check whether the information system creates a positive, neutral or negative emotional reaction in the users. A feasibility study was conducted in which an emotional evaluation of a web system was performed based on a group of elderly users using tablet devices.

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Vorheriges Kapitel Composing Interface Demonstrations Automatically from Usage Logs

Nächstes Kapitel Pragmatic Aspects of Collaborative Problem Solving: Towards a Framework for Conceptualizing Dynamic Knowledge

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Titel: Measuring Users’ Emotions with a Component-Based Approach
verfasst von: Rogério Aparecido Campanari Xavier
Vânia Paula de Almeida Neris
Verlag: Springer Berlin Heidelberg
Buch: Enterprise Information Systems
Print ISBN: 978-3-642-40653-9

Electronic ISBN: 978-3-642-40654-6

Copyright-Jahr: 2013
DOI: https://doi.org/10.1007/978-3-642-40654-6_24

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