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Erschienen in: Journal of Business Ethics 1/2018

20.11.2015

Men, Mammals, or Machines? Dehumanization Embedded in Organizational Practices

verfasst von: Tuure Väyrynen, Sari Laari-Salmela

Erschienen in: Journal of Business Ethics | Ausgabe 1/2018

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Abstract

The present study combines dehumanization research with the concept of organizational trust to examine how employees perceive various types of maltreatment embedded within the organizational practices that form the ethical climate of an organization. With the help of grounded theory methodology, we analyzed 188 employment exit interview transcripts from an ICT subcontracting company. By examining perceived trustworthiness and perceived humanness, we found that dehumanizing employees can deteriorate trust within organizations. The violations found in the empirical material were divided into animalistic and mechanistic forms of dehumanization and linked to perceived integrity and benevolence, respectively. Based on the results, a model describing the link between dehumanization and trust is presented and discussed in relation to the ways in which perceptions of humanness become rooted in practices and affect the basic assumptions underlying (un-)ethical organizational behavior.

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Metadaten
Titel
Men, Mammals, or Machines? Dehumanization Embedded in Organizational Practices
verfasst von
Tuure Väyrynen
Sari Laari-Salmela
Publikationsdatum
20.11.2015
Verlag
Springer Netherlands
Erschienen in
Journal of Business Ethics / Ausgabe 1/2018
Print ISSN: 0167-4544
Elektronische ISSN: 1573-0697
DOI
https://doi.org/10.1007/s10551-015-2947-z

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