2012 | OriginalPaper | Buchkapitel
Mining Constraints for Artful Processes
verfasst von : Claudio Di Ciccio, Massimo Mecella
Erschienen in: Business Information Systems
Verlag: Springer Berlin Heidelberg
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Artful processes are informal processes typically carried out by those people whose work is mental rather than physical (managers, professors, researchers, engineers, etc.), the so called “knowledge workers”.
MailOfMine
is a tool, the aim of which is to automatically build, on top of a collection of email messages, a set of workflow models that represent the artful processes laying behind the knowledge workers activities. After an outline of the approach and the tool, this paper focuses on the mining algorithm, able to efficiently compute the set of constraints describing the artful process. Finally, an experimental evaluation of it is reported.