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Erschienen in:
2011 | OriginalPaper | Buchkapitel
Network Management for Clusters of Excellence - A Balanced-Scorecard Approach as a Performance Measurement Tool
verfasst von : Florian Welter, René Vossen, Anja Richert, Ingrid Isenhardt
Erschienen in: Automation, Communication and Cybernetics in Science and Engineering 2009/2010
Verlag: Springer Berlin Heidelberg
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Supplementary Cluster Activities constitute an important organisational part within the structure of the German Cluster of Excellence “Tailor-Made Fuels from Biomass” at RWTH Aachen University, because they focus on the entire clusters efficient networking process and successful strategic cluster development. As research teams from different scientific fields collaborate, the strategic management of interdisciplinary processes becomes necessary to enhance scientific cooperation. Therefore, amongst other measures of cluster development, a Balanced-Scorecard-Approach is implemented to measure the performance of the entire Cluster of Excellence. With the annual implementation of the Balanced-Scorecard-Approach, crucial key performance indicators have been collected, compared and analysed for the strategic management of the Cluster of Excellence, to facilitate innovation activities through adequate measures.