Skip to main content

2016 | OriginalPaper | Buchkapitel

Objective Learnability Estimation of Software Systems

verfasst von : Alexey Chistyakov, María T. Soto-Sanfiel, Enric Martí, Takeo Igarashi, Jordi Carrabina

Erschienen in: Ubiquitous Computing and Ambient Intelligence

Verlag: Springer International Publishing

Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.

search-config
loading …

Abstract

Learnability is a fundamental usability factor. It is included in several well known and widely used software usability evaluation models such as: IBM’s Computer Usability Satisfaction Questionnaire (CUSQ), System Usability Measurement Inventory (SUMI), System Usability Scale (SUS), and others. However, all of them assess learnability only subjectively. Taking into account the fact of presence of differences in perceived duration in interaction between human and computer, development of a new approach targeting usability, as well as learnability, in objective measures could be of great interest. This paper describes our endeavour in pursuing this task. We present our approach to the problem, introduce an instrument for calculating objective learnability out of times of completion, and reveal results of a user study among 101 participants conducted to test adequacy of the method.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Literatur
2.
Zurück zum Zitat Dix, A.: Human-Computer Interaction. Springer, New York (2009) Dix, A.: Human-Computer Interaction. Springer, New York (2009)
4.
Zurück zum Zitat Gediga, G., Hamborg, K.C., Düntsch, I.: The isometrics usability inventory: an operationalization of ISO 9241–10 supporting summative and formative evaluation of software systems. Behav. Inf. Technol. 18(3), 151–164 (1999)CrossRef Gediga, G., Hamborg, K.C., Düntsch, I.: The isometrics usability inventory: an operationalization of ISO 9241–10 supporting summative and formative evaluation of software systems. Behav. Inf. Technol. 18(3), 151–164 (1999)CrossRef
8.
Zurück zum Zitat Kirakowski, J., Cierlik, B.: Measuring the usability of web sites. In: Proceedings of the Human Factors and Ergonomics Society Annual Meeting, vol. 42, pp. 424–428. SAGE Publications (1998) Kirakowski, J., Cierlik, B.: Measuring the usability of web sites. In: Proceedings of the Human Factors and Ergonomics Society Annual Meeting, vol. 42, pp. 424–428. SAGE Publications (1998)
9.
Zurück zum Zitat Kitchenham, B.A., Hughes, R.T., Linkman, S.G.: Modeling software measurement data. IEEE Trans. Softw. Eng. 27(9), 788–804 (2001)CrossRef Kitchenham, B.A., Hughes, R.T., Linkman, S.G.: Modeling software measurement data. IEEE Trans. Softw. Eng. 27(9), 788–804 (2001)CrossRef
10.
Zurück zum Zitat Lewis, J.R.: IBM computer usability satisfaction questionnaires: psychometric evaluation and instructions for use. Int. J. Hum. Comput. Interact. 7(1), 57–78 (1995)CrossRef Lewis, J.R.: IBM computer usability satisfaction questionnaires: psychometric evaluation and instructions for use. Int. J. Hum. Comput. Interact. 7(1), 57–78 (1995)CrossRef
12.
Zurück zum Zitat Löwgren, J.: Human-Computer Interaction: What Every System Developer Should Know. Studentlitteratur, Lund (1993) Löwgren, J.: Human-Computer Interaction: What Every System Developer Should Know. Studentlitteratur, Lund (1993)
13.
Zurück zum Zitat Molich, R., Nielsen, J.: Improving a human-computer dialogue. Commun. ACM 33(3), 338–348 (1990)CrossRef Molich, R., Nielsen, J.: Improving a human-computer dialogue. Commun. ACM 33(3), 338–348 (1990)CrossRef
15.
Zurück zum Zitat Padayachee, I., Kotze, P., van Der Merwe, A.: ISO 9126 external systems quality characteristics, sub-characteristics and domain specific criteria for evaluating e-learning systems. In: The Southern African Computer Lecturers’ Association, University of Pretoria, South Africa (2010) Padayachee, I., Kotze, P., van Der Merwe, A.: ISO 9126 external systems quality characteristics, sub-characteristics and domain specific criteria for evaluating e-learning systems. In: The Southern African Computer Lecturers’ Association, University of Pretoria, South Africa (2010)
17.
Zurück zum Zitat Shackel, B.: Usability-context, framework, definition, design and evaluation. In: Shackel, B., Richardson, S. (eds.) Human Factors for Informatics Usability, pp. 21–37. Cambridge University Press, Cambridge (1991) Shackel, B.: Usability-context, framework, definition, design and evaluation. In: Shackel, B., Richardson, S. (eds.) Human Factors for Informatics Usability, pp. 21–37. Cambridge University Press, Cambridge (1991)
18.
Zurück zum Zitat Tractinsky, N., Meyer, J.: Task structure and the apparent duration of hierarchical search. Int. J. Hum. Comput. Stud. 55(5), 845–860 (2001)CrossRefMATH Tractinsky, N., Meyer, J.: Task structure and the apparent duration of hierarchical search. Int. J. Hum. Comput. Stud. 55(5), 845–860 (2001)CrossRefMATH
19.
Zurück zum Zitat Wharton, C., Rieman, J., Lewis, C., Polson, P.: The cognitive walkthrough method: a practitioner’s guide. In: Nielsen, J., Mack, R.L. (eds.) Usability Inspection Methods, pp. 105–140. John Wiley & Sons, Inc., New York (1994) Wharton, C., Rieman, J., Lewis, C., Polson, P.: The cognitive walkthrough method: a practitioner’s guide. In: Nielsen, J., Mack, R.L. (eds.) Usability Inspection Methods, pp. 105–140. John Wiley & Sons, Inc., New York (1994)
Metadaten
Titel
Objective Learnability Estimation of Software Systems
verfasst von
Alexey Chistyakov
María T. Soto-Sanfiel
Enric Martí
Takeo Igarashi
Jordi Carrabina
Copyright-Jahr
2016
DOI
https://doi.org/10.1007/978-3-319-48746-5_52

Premium Partner