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2020 | OriginalPaper | Buchkapitel

Persuading from the Start: Participatory Development of Sustainable Persuasive Data-Driven Technologies in Healthcare

verfasst von : Julia Keizer, Nienke Beerlage-de Jong, Nashwan Al Naiemi, J. E. W. C. van Gemert-Pijnen

Erschienen in: Persuasive Technology. Designing for Future Change

Verlag: Springer International Publishing

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Abstract

Data-driven technologies can persuade humans to optimize their behavior and context based on objective data. However, current data-driven technologies have limited persuasive powers, because of a misfit between technology, end-users and context. Neglecting end-users in the development process contributes to this misfit and to limited engagement with the to-be-developed technology. This threatens sustainable (long-term) implementation. Therefore, this paper demonstrates how a bottom-up participatory development approach can improve the persuasive design of data-driven technologies and simultaneously increase engagement of end-users to foster sustainable implementation. This is done by describing part of the development of an Audit & Feedback system for healthcare workers at a Dutch regional general hospital. The system intends to contribute to reducing antimicrobial resistance. The rationale for, questions asked at and results of a questionnaire and two focus groups are described.

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Vorheriges Kapitel Persuasive Feedback for Fitness Apps: Effects of Construal Level and Communication Style

Nächstes Kapitel HeartHealth: A Persuasive Mobile App for Mitigating the Risk of Ischemic Heart Disease

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Titel: Persuading from the Start: Participatory Development of Sustainable Persuasive Data-Driven Technologies in Healthcare
verfasst von: Julia Keizer
Nienke Beerlage-de Jong
Nashwan Al Naiemi
J. E. W. C. van Gemert-Pijnen
Verlag: Springer International Publishing
Buch: Persuasive Technology. Designing for Future Change
Print ISBN: 978-3-030-45711-2

Electronic ISBN: 978-3-030-45712-9

Copyright-Jahr: 2020
DOI: https://doi.org/10.1007/978-3-030-45712-9_9

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