Skip to main content

2013 | OriginalPaper | Buchkapitel

2. Präferenzkonstruktion

verfasst von : Andreas Herrmann, Prof. Dr., Frank Huber, Prof. Dr.

Erschienen in: Produktmanagement

Verlag: Springer Fachmedien Wiesbaden

Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.

search-config
loading …

Zusammenfassung

Immer mehr Unternehmen überlassen es dem Kunden, ein Produkt nach seinen Wünschen und Vorstellungen zu gestalten. Hierzu dienen Konfiguratoren oder auch „toolkits“, die inzwischen in nahezu allen Industrien verbreitet sind. Mit Konfiguratoren lassen sich nicht mehr nur Computer (http://www.dell.com), sondern auch Autos (http://www.audi.de), Uhren (www.factory1to1.com), Sportschuhe (www.nike.com), Hemden (www.dolzershop.de) oder Sonnenbrillen (www.ic-berlin.de) gestalten (Urban und Hauser 2004) (Abb. 2.1).

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Literatur
Zurück zum Zitat Adaval, R. (2001): Sometimes It Just Feels Right: The Differential Weighting of Affect-Consistent and Affect Inconsistent Product Information, Journal of Consumer Research 28 (1), 1–17. Adaval, R. (2001): Sometimes It Just Feels Right: The Differential Weighting of Affect-Consistent and Affect Inconsistent Product Information, Journal of Consumer Research 28 (1), 1–17.
Zurück zum Zitat Bettman, J. R./Luce, M. F./Payne, J. W. (1998): Constructive Consumer Choice Processes, Journal of Consumer Research 25 (3) 187–217.CrossRef Bettman, J. R./Luce, M. F./Payne, J. W. (1998): Constructive Consumer Choice Processes, Journal of Consumer Research 25 (3) 187–217.CrossRef
Zurück zum Zitat Carpenter, G./Glazer, R./Nakamoto, K. (1994): Meaningful Brands From Meaningless Differentiation: The Dependence on Irrelevant Attributes, Journal of Marketing Research 31 (3) 339–350.CrossRef Carpenter, G./Glazer, R./Nakamoto, K. (1994): Meaningful Brands From Meaningless Differentiation: The Dependence on Irrelevant Attributes, Journal of Marketing Research 31 (3) 339–350.CrossRef
Zurück zum Zitat Chernev, A. (2004): Extremeness Aversion and Attribute-Balance Effects in Choice, Journal of Consumer Research 31 (2), 249–263.CrossRef Chernev, A. (2004): Extremeness Aversion and Attribute-Balance Effects in Choice, Journal of Consumer Research 31 (2), 249–263.CrossRef
Zurück zum Zitat Dhar, R./Sherman, S. J. (1996): The Effect of Common and Unique Features in Consumer Choice, Journal of Consumer Research 23 (3), 193–203.CrossRef Dhar, R./Sherman, S. J. (1996): The Effect of Common and Unique Features in Consumer Choice, Journal of Consumer Research 23 (3), 193–203.CrossRef
Zurück zum Zitat Dhar, R./Simonson, I. (2003): The Effect of Forced Choice on Choice, Journal of Marketing Research 39 (2), 146–160.CrossRef Dhar, R./Simonson, I. (2003): The Effect of Forced Choice on Choice, Journal of Marketing Research 39 (2), 146–160.CrossRef
Zurück zum Zitat Huber, J./Payne, J. W./Puto, C. (1982): Adding Asymmetrically Dominated Alternatives: Violations of Regularity and the Similarity Hypothesis, Journal of Consumer Research 9 (1), 90–97.CrossRef Huber, J./Payne, J. W./Puto, C. (1982): Adding Asymmetrically Dominated Alternatives: Violations of Regularity and the Similarity Hypothesis, Journal of Consumer Research 9 (1), 90–97.CrossRef
Zurück zum Zitat Huber, F./Puto, C. (1983): Market Boundaries and Product Choice: Illustrating Attraction and Substitution Effects, Journal of Consumer Research 10 (1), 31–44.CrossRef Huber, F./Puto, C. (1983): Market Boundaries and Product Choice: Illustrating Attraction and Substitution Effects, Journal of Consumer Research 10 (1), 31–44.CrossRef
Zurück zum Zitat Iyengar, S. S./Lepper, M. R. (2000): When Choice is Demotivating: Can One Desire Too Much of a Good Thing? Journal of Personality and Social Psychology 79 (6), 995–1006.CrossRef Iyengar, S. S./Lepper, M. R. (2000): When Choice is Demotivating: Can One Desire Too Much of a Good Thing? Journal of Personality and Social Psychology 79 (6), 995–1006.CrossRef
Zurück zum Zitat Johnson, E. J./Bellmann, S./Lohse, G. L. (2002): Defaults, Framing and Privacy: Way Opting in – Opting Out, Marketing Letters 13 (1), 5–15.CrossRef Johnson, E. J./Bellmann, S./Lohse, G. L. (2002): Defaults, Framing and Privacy: Way Opting in – Opting Out, Marketing Letters 13 (1), 5–15.CrossRef
Zurück zum Zitat Levav, J./Heitmann, M./Herrmann, A./Iyengar, S. S. (2005): The Effect of Attribute Order and Variety on Choice Demotivation: A Field Experiment on German Car Buyers, Annual Meeting of the Society for Judgment and Decision Making, Toronto. Levav, J./Heitmann, M./Herrmann, A./Iyengar, S. S. (2005): The Effect of Attribute Order and Variety on Choice Demotivation: A Field Experiment on German Car Buyers, Annual Meeting of the Society for Judgment and Decision Making, Toronto.
Zurück zum Zitat Lurie, N. H. (2004): Decision Making in Information-Rich Environments: The Role of Information Structure, Journal of Consumer Research 30 (4), 473–486.CrossRef Lurie, N. H. (2004): Decision Making in Information-Rich Environments: The Role of Information Structure, Journal of Consumer Research 30 (4), 473–486.CrossRef
Zurück zum Zitat Mandel, N./Johnson, E. J. (2002): When Web Pages Influece Choice: Effects of Visual Primes on Experts and Novices, Journal of Consumer Research 29 (2), 235–245.CrossRef Mandel, N./Johnson, E. J. (2002): When Web Pages Influece Choice: Effects of Visual Primes on Experts and Novices, Journal of Consumer Research 29 (2), 235–245.CrossRef
Zurück zum Zitat Meloy, M. G. (2000): Mood-Driven Distortion of Product Information, Journal of Consumer Research 27 (3), 345–359.CrossRef Meloy, M. G. (2000): Mood-Driven Distortion of Product Information, Journal of Consumer Research 27 (3), 345–359.CrossRef
Zurück zum Zitat Park, C. W./Jun, S. Y./MacInnis, D. J. (2000): Choosing What I Want versus Rejecting What I do not Want: An Application of Decision Framing to Product Option Choice Decisions, Journal of Marketing Research 37 (2), 187–202.CrossRef Park, C. W./Jun, S. Y./MacInnis, D. J. (2000): Choosing What I Want versus Rejecting What I do not Want: An Application of Decision Framing to Product Option Choice Decisions, Journal of Marketing Research 37 (2), 187–202.CrossRef
Zurück zum Zitat Payne, J. W./Bettman, J. R./Johnson, E. J. (1993): The Adaptive Decision Maker. Cambridge: Cambridge University Press.CrossRef Payne, J. W./Bettman, J. R./Johnson, E. J. (1993): The Adaptive Decision Maker. Cambridge: Cambridge University Press.CrossRef
Zurück zum Zitat Pham, M. T. (1998): Representatives, Relevance, and the use of Feelings in Decision Making, Journal of Consumer Research 25 (2), 144–159.CrossRef Pham, M. T. (1998): Representatives, Relevance, and the use of Feelings in Decision Making, Journal of Consumer Research 25 (2), 144–159.CrossRef
Zurück zum Zitat Prelec, D./Wernerfelt, B./Zettelmeyer, F. (1997): The Role of Inference in Context Effects: Inferring What you Want from What is Available, Journal of Consumer Research, 24 (1), 118–125.CrossRef Prelec, D./Wernerfelt, B./Zettelmeyer, F. (1997): The Role of Inference in Context Effects: Inferring What you Want from What is Available, Journal of Consumer Research, 24 (1), 118–125.CrossRef
Zurück zum Zitat Ratner, R. K./Kahn, B. E./Kahneman, D. (1999): Choosing Less-Preferred Experiences for the Sake of Variety, Journal of Consumer Research 26 (2), 1–15.CrossRef Ratner, R. K./Kahn, B. E./Kahneman, D. (1999): Choosing Less-Preferred Experiences for the Sake of Variety, Journal of Consumer Research 26 (2), 1–15.CrossRef
Zurück zum Zitat Roedinger, H. L./Guynn, M. J. (1996): Retrieval Processes. In E. L. Bjork/R. A. Bjork (Hrsg.), Memory (S. 197–236). San Diego: Academic Press. Roedinger, H. L./Guynn, M. J. (1996): Retrieval Processes. In E. L. Bjork/R. A. Bjork (Hrsg.), Memory (S. 197–236). San Diego: Academic Press.
Zurück zum Zitat Urban, G. L./Hauser, J. R. (2004): “Listening In” to Find and Explore New Combinations of Customer Needs, Journal of Marketing 68 (2), 72–87.CrossRef Urban, G. L./Hauser, J. R. (2004): “Listening In” to Find and Explore New Combinations of Customer Needs, Journal of Marketing 68 (2), 72–87.CrossRef
Zurück zum Zitat Simonson, I. (1989): Choice Based on Reasons: The Case of Attraction and Compromise Effects, Journal of Consumer Research, 16 (2), 158–174.CrossRef Simonson, I. (1989): Choice Based on Reasons: The Case of Attraction and Compromise Effects, Journal of Consumer Research, 16 (2), 158–174.CrossRef
Zurück zum Zitat Simonson, I. (2005): Determinants of Customers’ Responses to Customized Offers: Conceptual Framework and Research Propositions, Journal of Marketing 69 (1), 32–45.CrossRef Simonson, I. (2005): Determinants of Customers’ Responses to Customized Offers: Conceptual Framework and Research Propositions, Journal of Marketing 69 (1), 32–45.CrossRef
Zurück zum Zitat Yeung, C. M./Wyer, R. S. (2004): Affect, Appraisal, and Consumer Judgment, Journal of Consumer Research 31 (2), 412–424.CrossRef Yeung, C. M./Wyer, R. S. (2004): Affect, Appraisal, and Consumer Judgment, Journal of Consumer Research 31 (2), 412–424.CrossRef
Metadaten
Titel
Präferenzkonstruktion
verfasst von
Andreas Herrmann, Prof. Dr.
Frank Huber, Prof. Dr.
Copyright-Jahr
2013
DOI
https://doi.org/10.1007/978-3-658-00004-2_2